Contact Hachi Hachi Customer Service

Why should I report an Issue with Hachi Hachi?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Skytree Digital Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I hooe it comes backTo Dev Plz extend the note line (so we can even touch the note from outside ring), and plz add reduce note size (so that the note won't look too big (the note, not the touch area !)) Other than that, it will make the ring looks bigger and easier to touch (this will make the note range larger so we can still see the incoming notes even with high speed)Almost Identical to the arcade game Beatstream, and thats not a bad thing.

2. I uninstalled it temporarily to make space; now i cant redownload the data i previously lost, it wont connect to the server.I used to love playing this game, but after redownloading the game I can't get pass the start screen.

3. In my opinion what this game needs is some Eurobeat and m.o.v.e, along with more familiar anime songs.

4. I played this game for hours and found some new fav songs.

5. The only major con of this game in my opinion is that a lot of the songs are unfamiliar.

6. My only gripes are the stamina mechanic and the low amount of songs at first ( the SLOW song unlocking if you dont spend real money doesnt help here).

7. i love the songs though it is quite unfortunate that the songs are limited, it would have been better if different songs would unlock each time you level up, but you can buy songs (if youre lucky).

8. I played it a lot and even invited a friend and we had a lot of fun, but one day (keep in mind that i never deleted the game when i got it on the phone im currently on) it stopped working.

9. :( The automatic calibration also feels a little off? Game definitely recommended for more experienced rhythm game players.gameplay itself is enjoyable.

10. Also wish i could pick harder difficulties without clearing easier difficulties first.This game's good.

11. I don't mind though, and it hardly takes away from the game! :) edit: It never connects to the server.

1. Fix Hachi Hachi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hachi Hachi: Restarting the app will resolve most errors.
2. Update the Hachi Hachi App. Here is how:
   1. On Android goto PlayStore » Search for "Hachi Hachi" » Open Hachi Hachi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hachi Hachi » click "UPDATE".
3. Clear Hachi Hachi app cache: Clearing cached data will force your app to retrieve the latest data directly from Hachi Hachi servers.
   1. On Android, goto Settings » Apps » Select "Hachi Hachi" » click Storage » click "Clear Cache".
4. Check Hachi Hachi app permissions. If any of these permissions required to use your device's features are disenabled, Hachi Hachi might not work.
5. Uninstall and reinstall Hachi Hachi. If nothing else has worked, completely uninstall Hachi Hachi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hachi Hachi not working

2. Fix Hachi Hachi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hachi Hachi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hachi Hachi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hachi Hachi may not be able to connect to the Internet when running in the background.