Published by GSant on Feb 12, 2024

Report an issue with Hero Download Manager.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Hero Download Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GSant to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Hero Download Manager image 1 contact Hero Download Manager image 2

About Hero Download Manager

1. O HDM é um gerenciador de downloads gratuito, com player de vídeo integrado.

Hero Download Manager Customer Insights

1. No credits given to the Navi developer as well, source code isn't released to the public.Exact copy of FOSS Download Navi application with ads.

2. A complete copy of Navi Download and full of ads.

Steps to Troubleshoot & Fix Hero Download Manager Issues

1. Fix Hero Download Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hero Download Manager: Restarting the app will resolve most errors.
  2. Update the Hero Download Manager App. Here is how:
    1. On Android goto PlayStore » Search for "Hero Download Manager" » Open Hero Download Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hero Download Manager » click "UPDATE".
  3. Clear Hero Download Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Hero Download Manager servers.
    1. On Android, goto Settings » Apps » Select "Hero Download Manager" » click Storage » click "Clear Cache".
  4. Check Hero Download Manager app permissions. If any of these permissions required to use your device's features are disenabled, Hero Download Manager might not work.
  5. Uninstall and reinstall Hero Download Manager. If nothing else has worked, completely uninstall Hero Download Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hero Download Manager not working


2. Fix Hero Download Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hero Download Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hero Download Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hero Download Manager may not be able to connect to the Internet when running in the background.

Reported Issues