Contact GO Miami-Dade Transit Customer Service

Why should I report an Issue with GO Miami-Dade Transit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Miami-Dade County to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Current Service Updates: Instantly see which bus routes are being detoured, or if Miami-Dade Transit is operating under a different schedule during a special event or holiday.

2. Welcome to Miami-Dade Transit's (MDT) proprietary mobile app - the only official transit mobile app from Miami-Dade County.

3. With this application, you'll have accurate, real-time information on transit services in the Greater Miami area.

4. Special Transportation Services (STS): Book trips and get real-time estimated arrivals for your trips.

5. You can view the location of your bus, train or mover car on a map, so you can visually track it as it approaches your stop/station.

6. Transit Store: Manage existing EASY Cards, license plates for monthly parking and much more.

7. Transit Watch: Quick and easy reporting of safety and security issues.

8. Trip Planner: Conveniently plan your trip using public transportation from your current location to wherever you need to go.

9. Nearby: View all nearby stops and stations, real-time vehicles and route alignments.

10. See the estimated arrival time of buses, trains, and mover cars approaching your stop/station.

11. Elevators/Escalators Status: See which elevators or escalators are out service at Metrorail or Metromover stations so you can plan ahead.

1. Second, this app does not let you play Spotify while it is open, which is probably a bug, but I listen to music while I walk to the train and it's frustrating to keep having interruptions to my music when I want to check the train time.The previous app showed the status of elevators, allowing disabled passengers to see which stations were out of service.

2. The people who made this app are jokes and obviously don't use the app.It's unbelievably slow that it's faster to navigate to the actual Miami-Dade transit website to get schedule info and submit feedback.

3. In transit, it must be simple and well organized or it causes people to miss their transportation while messing with a garbage app.Their interface needs a major upgrade.

4. Edit 3-Dec-21: Now it takes several minutes, if it does at all, to display my mobile school pass which is ridiculous.This was not an upgrade to the last app.

5. The music from all apps I use stops playing, it glitches often, and every time you close the app (not the window) it refreshes so you have to wait for the app to load up.

6. It lets you purchase a day pass yet when I tried to use it, I couldn't because I didn't have a physical transit card which are only sold in very few places.

7. First, I appreciated being able to see the real-time seconds of when a train is coming, and now that feature is gone.

8. There used to be a map feature where you could look at bus stops near you and it would display times for when buses would arrive, it was the most useful feature and now it's gone.

9. The double whammy is that it not only takes away your device's audio playback stream (the music you're listening to stops).

10. Also, the previous version allowed you to see more information on the screen, whereas the new version makes you have to scroll a lot more to see the same information.

11. The interface is also poorly designed; one can't even submit feedback or complaints through the app because the menu bar at the bottom of the app blocks the submission button.

1. Fix GO Miami-Dade Transit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GO Miami-Dade Transit: Restarting the app will resolve most errors.
2. Update the GO Miami-Dade Transit App. Here is how:
   1. On Android goto PlayStore » Search for "GO Miami-Dade Transit" » Open GO Miami-Dade Transit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GO Miami-Dade Transit » click "UPDATE".
3. Clear GO Miami-Dade Transit app cache: Clearing cached data will force your app to retrieve the latest data directly from GO Miami-Dade Transit servers.
   1. On Android, goto Settings » Apps » Select "GO Miami-Dade Transit" » click Storage » click "Clear Cache".
4. Check GO Miami-Dade Transit app permissions. If any of these permissions required to use your device's features are disenabled, GO Miami-Dade Transit might not work.
5. Uninstall and reinstall GO Miami-Dade Transit. If nothing else has worked, completely uninstall GO Miami-Dade Transit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GO Miami-Dade Transit not working

2. Fix GO Miami-Dade Transit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GO Miami-Dade Transit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GO Miami-Dade Transit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GO Miami-Dade Transit may not be able to connect to the Internet when running in the background.