Contact CDC TravWell Customer Service

Why should I report an Issue with CDC TravWell?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Centers for Disease Control and Prevention to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I used to recommend this to my patients yet not anymore.As many other users said, it would be very helpful if you could see the suggested vaccines without entering the travel details, as it's possible on the website.I cannot select the destination on the add travel page.

2. even after you enter trip details it doesn't show the recommended vaccines.very useful.

3. It's impossible to edit traveler's details, like vaccines and documents, only through a trip.

4. wth! looked like it would have been a great app! so sad!it should be a replica of information ibn the website and not trip based.

5. UX is poor where the back button takes you back through all the pages you visited since you opened the app.Not very useful anymore.

6. Some useful information but still needs a lot of work.

7. Used to show which vaccines are indicated for which countries.

8. much easier then logging on to websiteMy trips got deleted everytime the app was updated!!!Will not initialize on startup.

9. Now very consumer-oriented and does not give much scientific information at all.

10. Therefore, app is useless.This app is underrated.

1. Fix CDC TravWell Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CDC TravWell: Restarting the app will resolve most errors.
2. Update the CDC TravWell App. Here is how:
   1. On Android goto PlayStore » Search for "CDC TravWell" » Open CDC TravWell » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CDC TravWell » click "UPDATE".
3. Clear CDC TravWell app cache: Clearing cached data will force your app to retrieve the latest data directly from CDC TravWell servers.
   1. On Android, goto Settings » Apps » Select "CDC TravWell" » click Storage » click "Clear Cache".
4. Check CDC TravWell app permissions. If any of these permissions required to use your device's features are disenabled, CDC TravWell might not work.
5. Uninstall and reinstall CDC TravWell. If nothing else has worked, completely uninstall CDC TravWell then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CDC TravWell not working

2. Fix CDC TravWell Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CDC TravWell be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CDC TravWell not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CDC TravWell may not be able to connect to the Internet when running in the background.