Published by GoDream on Sep 19, 2023

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Why should I report an Issue with GoStream?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GoDream to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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GoStream Customer Insights

1. le.when I paste a link my destination be select 3 pages at once.After i formatted my phone and reinstall your app, I can no longer add my facebook page to the app, it keeps loading and i can't take any action hence my facebook stops.There is error in streaming I also purchased the plus one offer but still not working Seeing this message This user is not enable for live streaming?? What i do sirI purchased basic plan butt still not working I am very disheart I waste my money for purchase this app still loading every time not show more in this is app I can't do anything from this app like live streamingI bought premium but I can't connect my Facebook account it shows me error that app is not active.

2. My money go wastedI'm facing the same issue that while I want to go live streaming from the destination option I can't get my fb account.its showing that the app isn't activeWhat is the issue, Facebook accounts are not linked and previous videos are deleted why???Enjoying every moment of this app,I hope you will advance that one can be able to use one link to stream on different pages.

3. You will be able to login when the app is reactivated." Now what I can do and how I can play live stream on Facebook by the help of Go Stream.

4. You will be able to login when the app is reactivated." Now what I can do and how I can play live stream on Facebook by the help of Go Stream.

5. Please tell me.Enjoying every moment of this app,I hope you will advance that one can be able to use one link to stream on different pages.

6. It shows that:- "App not active: this app is not currently accessible and the app developer is aware of the issue.

7. It shows that:- "App not active: this app is not currently accessible and the app developer is aware of the issue.

8. This app is not working for streaming on Facebook.

9. This app is not working for streaming on Facebook.

10. Ie.when I paste a link my destination be select 3 pages at once.

11. Please tell me.I am facing issue for some days.

Steps to Troubleshoot & Fix GoStream Issues

1. Fix GoStream Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GoStream: Restarting the app will resolve most errors.
  2. Update the GoStream App. Here is how:
    1. On Android goto PlayStore » Search for "GoStream" » Open GoStream » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GoStream » click "UPDATE".
  3. Clear GoStream app cache: Clearing cached data will force your app to retrieve the latest data directly from GoStream servers.
    1. On Android, goto Settings » Apps » Select "GoStream" » click Storage » click "Clear Cache".
  4. Check GoStream app permissions. If any of these permissions required to use your device's features are disenabled, GoStream might not work.
  5. Uninstall and reinstall GoStream. If nothing else has worked, completely uninstall GoStream then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GoStream not working


2. Fix GoStream Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GoStream be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GoStream not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GoStream may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi, I recently created an account for GoStream but would like to delete it please. Thank you

    — by Josie Barreto 1 year ago

  • Under General Data Protection Regulation, please delete my account. I do not require it.

    — by liaba kohli 2 years ago

  • Please check if there's a subscription made in this app, and give me instructions how to cancel it.

    — by Marisol Ellorza 2 years ago

  • I would like to delete my account!

    — by Steffi Lehnert 3 years ago