Contact Get Dukan Customer Service

Why should I report an Issue with Get Dukan: Grocery & Food App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TSVB to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Fill your fridge and pantry with all your favorite groceries from back home or order food from your favorite cuisine with Kuwait’s first online multicultural grocery & food delivery app. **Don’t miss out on the Welcome Discount on your first order!

2. There’s no need to drive to multiple supermarkets & restaurants and spend hours looking for specific Indian, Pakistani, Filipino, Japanese, Bangladeshi, Egyptian, Nepali, Korean (and more! ) food and groceries.

3. Install now and shop online for groceries, food, fresh fruits, and vegetables procured daily and delivered to your doorstep in minutes. Have questions?

4. Receive the freshest groceries using our in-app scheduling tool to specify a delivery date and time.

5. No worries – we deliver your groceries and food in minutes.

6. Get Dukan is Kuwait’s first multicultural app that can deliver it all, anytime, and to your doorstep!

7. With just a few taps, Dukan delivers your grocery list items and favorite meals to you within minutes.

8. Get alerted when your order is on the way, and live track it from the second it leaves the store or restaurant until it arrives at your doorstep.

9. Need your groceries delivered at a specific time? No problem!

10. Easily search and filter through our wide variety of offerings with filtering options like Product Search, Filter by Store, Restaurant, Price, and more.

11. Food, groceries, and more?

1. also when you call customer care, they will advice you to connect shop directlyDisliked no free delivery now, better to stop using this app from now high price minimum amount required for order👎👎👎 🚫Delivery charge and minimum order value is way high, we can drive to any shop and get food much cheaper.

2. It's a waste now.the order is good but the delivery sometimes not give it change or no already change to customer and also the rider is always preparate change to the customer to not complain and argue .🙂 thank you dukan 🥰❤️The app was awesome at first launch since non expats very rarely get to know what authentic cuisine tastes like.

3. Short while after it restaurant selection was cut by half + reasonable delivery charge Now its a standard delivery charge, limited restaurant selection and inflated restaurant ratings plus the removal of real reviews.

4. Their ultimate aim is to get notified by competitors and get business done by selling their e commerce .Delivery cost is keeping on increasing.the delivery team doesnot check the item's what the shop is delivering.

5. Real reviews, cheap prices and free delivery made allowed us to explore different cuisines daily.

6. Don't waste time installing this garbage app, zero customer support service, no way to contact themthe app is just ok..needs improvement.

7. for example, one of the features that can be added is letting the customer short list the restaurant based on the dish.

8. also, a comments section below each item before putting it in the cart.Won't even let me select my location for the ordering - gives me a " Geocoding result is invalid" error when I open the app.

9. Also the after ordering shops like highway always calls and says some products not available as added in cart and paid .

10. Tried to contact their customer service but they had no answer.

11. Seems like they want to shutdown soonTheir pricing with shops is too high when compared to buying goods in direct visits.

1. Fix Get Dukan Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Get Dukan: Restarting the app will resolve most errors.
2. Update the Get Dukan App. Here is how:
   1. On Android goto PlayStore » Search for "Get Dukan" » Open Get Dukan: Grocery & Food App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Get Dukan » click "UPDATE".
3. Clear Get Dukan: Grocery & Food App app cache: Clearing cached data will force your app to retrieve the latest data directly from Get Dukan servers.
   1. On Android, goto Settings » Apps » Select "Get Dukan: Grocery & Food App" » click Storage » click "Clear Cache".
4. Check Get Dukan app permissions. If any of these permissions required to use your device's features are disenabled, Get Dukan might not work.
5. Uninstall and reinstall Get Dukan. If nothing else has worked, completely uninstall Get Dukan then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Get Dukan not working

2. Fix Get Dukan Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Get Dukan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Get Dukan not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Get Dukan may not be able to connect to the Internet when running in the background.