Published by QEEMAH AND DUKAN FOR GROCERIES COMPANY LTD. on Nov 1, 2023

Report an issue with الدكان Dukan.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with الدكان Dukan?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of QEEMAH AND DUKAN FOR GROCERIES COMPANY LTD. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact الدكان Dukan image 1 contact الدكان Dukan image 2

About الدكان Dukan

1. الدكان جارك وقريب منك.. نوفر لك خيارات متنوعة من المنتجات الغذائية والعروض اليومية والاسبوعية من خلال فروعنا الـ 79 في جدة ومكة والطائف. كل الي عليك حمل التطبيق وبتلاقينا لك نعم الجار.

الدكان Dukan Customer Insights

1. They sent me small sized peanut butter instead of large size and it was calculated in the invoice as the price of large sizeThey keep sending notifications that delivery option is activated, but it is not even after updating..not working, since morning not get any otpI entered full address still it says complete the address like what do you want exactlyNeed hugh updates which show the loyalty points and able to redeem and collect through virtual card installed in the application and the delivery need fixing as still having issuesI will never buy fresh item by this app, rotten fruits and tomatoes sent by home delivery.

2. Third class app Not OTP since 4 hours @dukan management upgrade your app instead of putting fake advertisement ThanksThe worst delivery application.

3. Uninstalled.Slow and for any order the application make you to log out and login again.

4. Can't even register or enter values to fields.

5. Very Very disappointedPoor UX design.

Steps to Troubleshoot & Fix الدكان Dukan Issues

1. Fix الدكان Dukan Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart الدكان Dukan: Restarting the app will resolve most errors.
  2. Update the الدكان Dukan App. Here is how:
    1. On Android goto PlayStore » Search for "الدكان Dukan" » Open الدكان Dukan » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for الدكان Dukan » click "UPDATE".
  3. Clear الدكان Dukan app cache: Clearing cached data will force your app to retrieve the latest data directly from الدكان Dukan servers.
    1. On Android, goto Settings » Apps » Select "الدكان Dukan" » click Storage » click "Clear Cache".
  4. Check الدكان Dukan app permissions. If any of these permissions required to use your device's features are disenabled, الدكان Dukan might not work.
  5. Uninstall and reinstall الدكان Dukan. If nothing else has worked, completely uninstall الدكان Dukan then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing الدكان Dukan not working


2. Fix الدكان Dukan Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make الدكان Dukan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to الدكان Dukan not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, الدكان Dukan may not be able to connect to the Internet when running in the background.

Reported Issues