Contact Gyu-Kaku Customer Service

Why should I report an Issue with Gyu-Kaku?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PunchhTech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can save up your points and earn even bigger rewards! - Location Finder: Find your closest location and search for others all over North America. - Reservations: Quickly make reservations at our restaurants to make sure you always have your seat saved. - Exclusive Offers: Enjoy special offers tailored for you that is only available through our mobile app!

2. Start earning rewards with as little as 100 points! -Refer a friend and you'll BOTH receive a bonus 50 points after their first purchase & qualified scan. - When it's your birthday, you'll get another 100 bonus points! - Receive exclusive rewards and deals!

3. *100 Bonus Points for New App Users - Limited Time Only! *$10 off $30 Reward added to account in News & Offers tab within 48 hours!

4. Earn points for every purchase you make and redeem them for tasty rewards!

5. The Gyu-Kaku App makes it easy to earn delicious rewards on your smartphone for eating the food you love!

6. Be sure to enable Push Notifications so we can let you know about them! - Rewards: Earn tasty rewards with us!

1. The password reset function is useless.App freezes on splash screen and I can't access or add new points.. they only give you two days to scan the points in and I've tried to open the app over that time.

2. I just saw an ad for another special today but these issues give me pause to going again.couldn't sign in..reset password doesnt work either.. I had to use another phone to create a new account (so I lost all my previous points).

3. Since the restaurant's rewards system is tied to their app, it's disappointing to find the app to be unresponsive with no other way to redeem your points, especially when you have a two day period to claim them (via the QR code on your receipt).

4. My password didn't work!? Tried to reset.

5. I uninstalled and reinstalled with no change.Ever since I updated the app, i'm unable to sign in or reset my password.

6. Easily redeem points but the receipt scanner appears to be broken.When the app loads, it works great.

7. It's been 2 weeks and NEVER received email/instructions to reset password!?!? Looks like I won't be dining here that often.

8. I was unable to use my points (over 500) or scan my receipt.

9. When I did manage to sign in it wouldn't let me redeem an available offer - a long error log would show up on my screen and the app would become unresponsive.

10. I didn't realize the points on receipts expired after 48hrs so now I'll lose the $110 worth of points from my 2nd meal.

11. With the announcement of the existing reward points being terminated before a certain date, this only benefits the company.

1. Fix Gyu-Kaku Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Gyu-Kaku: Restarting the app will resolve most errors.
2. Update the Gyu-Kaku App. Here is how:
   1. On Android goto PlayStore » Search for "Gyu-Kaku" » Open Gyu-Kaku » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gyu-Kaku » click "UPDATE".
3. Clear Gyu-Kaku app cache: Clearing cached data will force your app to retrieve the latest data directly from Gyu-Kaku servers.
   1. On Android, goto Settings » Apps » Select "Gyu-Kaku" » click Storage » click "Clear Cache".
4. Check Gyu-Kaku app permissions. If any of these permissions required to use your device's features are disenabled, Gyu-Kaku might not work.
5. Uninstall and reinstall Gyu-Kaku. If nothing else has worked, completely uninstall Gyu-Kaku then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Gyu-Kaku not working

2. Fix Gyu-Kaku Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Gyu-Kaku be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Gyu-Kaku not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Gyu-Kaku may not be able to connect to the Internet when running in the background.