Published by JulienGley

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JG iTag Alarm Customer Insights

1. Still wrong distances reported but main problem persist: cannot reliable connect to itag and do main purpose of the device, ring it to find the lost object.The app is nothing but a 'preferences, help, and pro version tab up the top right, with a white blank page under a picture of an itag and "bluetooth 4.0". Even after paying for pro version, uninstalling reinstalling etc.

2. If you're trying to get gps tracking from a Bluetooth beacon, you're gonna have a bad time.[Update: 21/1/2019]: I have now added a few more TAGs which I have placed around work to do location tracking using your app to trigger a URL which updates my location.

3. Obviously at work there are many dozens of Bluetooth devices which appear with blank names (despite that some of them have visible identification names using other bluetooth sniffing apps.

4. Definitely this app shows it's good enough to pay for the pro version (I tested a few minutes and bought pro)Once you get the logic this is a versatile tool for casual use of finding generic and affordable bluetooth tags but also for the more advanced cuatom automations one could be setting up at home.

5. so I do not find out if I like an application or not using a free versions because 9 times out of 10 adds are what kill liking an application in the first place.App will Not work without access to your phones Media, Photos, Microphone, Video recording, etc.

6. Looks good but not precise enough to locate lost keys down a sofa or in the dogs belly or in the oven.Biggest waste of time and space.

7. I also cannot seem to get the snapshot camera trigger to work.App is a good idea but because of it's overly heavy reliance on ads it's completly unusable.

8. If I open the app then it triggers the URL when the tag is in sight, but not otherwise.Great app but not perfect; iTags usually lose connection for short time and this app notifies those "false alarms".

9. Granted, this may be in the "worthless" instructions but after the 5th page of it telling me where to buy iTags I just gave up.Looking for an app that leads you to your Bluetooth device.

10. IFTTT, Automate , UDP and MQTT bring great flexibility to automate other things for your own; it would be better if this app wouldn't notify short disconnections.

11. These devices can't be used as triggers in your app since they appear with a different blank name each time they are lost and then recaptured).

Steps to Troubleshoot & Fix JG iTag Alarm Issues

1. Fix JG iTag Alarm Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart JG iTag Alarm: Restarting the app will resolve most errors.
  2. Update the JG iTag Alarm App. Here is how:
    1. On Android goto PlayStore » Search for "JG iTag Alarm" » Open JG iTag Alarm » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JG iTag Alarm » click "UPDATE".
  3. Clear JG iTag Alarm app cache: Clearing cached data will force your app to retrieve the latest data directly from JG iTag Alarm servers.
    1. On Android, goto Settings » Apps » Select "JG iTag Alarm" » click Storage » click "Clear Cache".
  4. Check JG iTag Alarm app permissions. If any of these permissions required to use your device's features are disenabled, JG iTag Alarm might not work.
  5. Uninstall and reinstall JG iTag Alarm. If nothing else has worked, completely uninstall JG iTag Alarm then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing JG iTag Alarm not working


2. Fix JG iTag Alarm Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make JG iTag Alarm be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to JG iTag Alarm not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, JG iTag Alarm may not be able to connect to the Internet when running in the background.

Reported Issues