Published by Alpha Project

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Why should I report an Issue with Blur Video?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Alpha Project to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Blur Video Customer Insights

1. Do not install, complete waste of space.its helps me without using focus or lances cameras to blur my video while using kine master, when I want to blur behind background of my video its make eaiser and also it does not contain any type of watermark in it, so I suggested download this app it is simple and, one problem.

2. After applying the changes the whole video is blurred.Good for clips where the blur area doesn't change.

3. Not that it matters because you can only blur one area per video.Don't waste your time downloading this app.

4. It does let you blur a defined area of video but it does not let you move the blur area as the video continues.

5. The box moved to the left so I had to try do the process 4 times and then gave up.I just need to blur a sensitive portion in a video.

6. I tried to blur watermark on some videos and the blurred part turns into green pixels.

7. Other than that it's a pretty good appWhen I installed it I was hoping for something that wouldn't change the aspect ratio of my video, but when I got it I was very unahappy.

8. My main issue was that the box I wanted blurred always moved form where I placed it after the video have rendered.

9. The bur stays in the same spot for the duration of the film.It's impossible to edit frame by frame, and even when I could do it, the blur is not there just a colorless spot.

10. It also has pretty poor navigation of videos, there is no skip forwards or back so you just have to slide along the video and hope you hit the right frame.

11. I found in it that there in it that, below feature there is written about free hand blur in any shape but I not got any feature of downloading.

Steps to Troubleshoot & Fix Blur Video Issues

1. Fix Blur Video Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Blur Video: Restarting the app will resolve most errors.
  2. Update the Blur Video App. Here is how:
    1. On Android goto PlayStore » Search for "Blur Video" » Open Blur Video » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blur Video » click "UPDATE".
  3. Clear Blur Video app cache: Clearing cached data will force your app to retrieve the latest data directly from Blur Video servers.
    1. On Android, goto Settings » Apps » Select "Blur Video" » click Storage » click "Clear Cache".
  4. Check Blur Video app permissions. If any of these permissions required to use your device's features are disenabled, Blur Video might not work.
  5. Uninstall and reinstall Blur Video. If nothing else has worked, completely uninstall Blur Video then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Blur Video not working


2. Fix Blur Video Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Blur Video be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Blur Video not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Blur Video may not be able to connect to the Internet when running in the background.

Reported Issues

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