Published by Alpha Project on Feb 28, 2024

Report an issue with Crop, Cut & Trim Video Editor.
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Why should I report an Issue with Crop, Cut & Trim Video Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Alpha Project to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Crop, Cut & Trim Video Editor Customer Insights

1. That problem, coupled with ads every single touch, I'm looking for a different option.Being able to resize and crop video at full resolution without water mark is such a useful tool.

2. All I'm trying to do is trim a 13 second video to 7 seconds, and it gets stuck on the "please wait" screen indefinitely.

3. If you start over and edit the video a second time it will then save it into a file.

4. This one is simple: you just open it, press crop, select video, crop, and done! I like how you can have video ratios pre made or custom.

5. It took me 5 trys adjusting things and 15 mins to get one 44 second video corrected.

6. Don't trust your videos to this software - you will be disappointed and if you lose an irreplaceable video very upset.This used to be a great app.

7. overall this is a fantastic tool for video crop editing.

8. It appears that it is working but your output file doesn't show a preview and when you try to play the cropped or trimmed file, it tells you that the file is unplayable after you have overwritten the original.

9. Now it's just watching ads to find out the video didn't crop.

10. The app does not save the edited video into a file.

11. It can trim video length, but can't splice videos together.

Steps to Troubleshoot & Fix Crop, Cut & Trim Video Editor Issues

1. Fix Crop, Cut & Trim Video Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Crop, Cut & Trim Video Editor: Restarting the app will resolve most errors.
  2. Update the Crop, Cut & Trim Video Editor App. Here is how:
    1. On Android goto PlayStore » Search for "Crop, Cut & Trim Video Editor" » Open Crop, Cut & Trim Video Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Crop, Cut & Trim Video Editor » click "UPDATE".
  3. Clear Crop, Cut & Trim Video Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Crop, Cut & Trim Video Editor servers.
    1. On Android, goto Settings » Apps » Select "Crop, Cut & Trim Video Editor" » click Storage » click "Clear Cache".
  4. Check Crop, Cut & Trim Video Editor app permissions. If any of these permissions required to use your device's features are disenabled, Crop, Cut & Trim Video Editor might not work.
  5. Uninstall and reinstall Crop, Cut & Trim Video Editor. If nothing else has worked, completely uninstall Crop, Cut & Trim Video Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Crop, Cut & Trim Video Editor not working


2. Fix Crop, Cut & Trim Video Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Crop, Cut & Trim Video Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Crop, Cut & Trim Video Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Crop, Cut & Trim Video Editor may not be able to connect to the Internet when running in the background.

Reported Issues

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