Contact blurams Customer Service

Why should I report an Issue with blurams?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hangzhou Vision Insight Technology Co.,Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I have it set as my front door camera and it doesn't detect all motions.Well I gave it 5 stars to start now down to 2 stars.

2. The app now drains my battery with the constant glitches, and the camera notifications have gotten so frequent that I get an alert when dust flies.

3. Thanks to the good service & getting the update, my doorbell is great.I'm very impressed with the quality of these cameras and the app.

4. Definitely will update once it's fixed.The camera quality is great.

5. It loses connection so often that I can't even view video playback! It has also been turning the status light on randomly on its own! Very disappointed in this app and I will not be recommending to anyone else unless these issues are fixed.

6. Our phones and settings are all the same, yet after several reinstalls and restarts her app crashes whenever she opens it (but will stay open if not on wifi and using data).

7. You're able to move it in a direction possible and turn the camera 360 degrees.

8. The camera is of fantastic quality - but the app is unusable for me 90% of the time.

9. I'm able to rotate the camera and see all areas of my living room.

10. I don't think I'll be using blurams until these issues get resolved.My wife an I have been using 2 cameras for over a year now with minimal problems.

11. The only other thing that I can say about the camera is the skill to interact with Alexa is poor at best.

1. Fix blurams Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart blurams: Restarting the app will resolve most errors.
2. Update the blurams App. Here is how:
   1. On Android goto PlayStore » Search for "blurams" » Open blurams » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for blurams » click "UPDATE".
3. Clear blurams app cache: Clearing cached data will force your app to retrieve the latest data directly from blurams servers.
   1. On Android, goto Settings » Apps » Select "blurams" » click Storage » click "Clear Cache".
4. Check blurams app permissions. If any of these permissions required to use your device's features are disenabled, blurams might not work.
5. Uninstall and reinstall blurams. If nothing else has worked, completely uninstall blurams then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing blurams not working

2. Fix blurams Server issues & Internet Connection

1. Check network connection: An unstable Internet will make blurams be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to blurams not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, blurams may not be able to connect to the Internet when running in the background.