Contact Fiix CMMS Customer Service

Why should I report an Issue with Fiix CMMS?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fiix Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is especially useful for organizations with remote or field-based operations. - Photo attachments: Attach photos to records to provide a visual record of the maintenance task, making it easier to understand the problem and identify potential issues in the future. - Barcode scanning: Scan barcodes on assets and parts to quickly find and access a specific item in the CMMS, without having to manually search for it. - E-signatures: Sign off on work orders directly on your device to streamline the approval process and eliminate the need for paper-based signatures. - Custom language localization: Use the app in your preferred language with customized translations. - Multi-location support: Manage maintenance tasks across multiple locations from one central platform. - Failure codes: Apply failure codes to a work order and view related maintenance history to quickly identify common issues and take steps to prevent them in the future. - Notifications: Notify users about important events, such as when a work order is assigned to a user. - Work request submission: Allow anyone in your organization to submit a request for maintenance, even without a license.

2. You can even access your data when you aren’t connected to the internet. - Work order management: Easily create and assign work orders for maintenance tasks, and track their progress from start to finish. - Asset management: Keep track of all your organization's assets, including their location, condition, open work orders, and recent maintenance history. - Spare parts inventory tracking: Keep track of spare parts inventory and quickly associate needed spare parts with a work order. - Offline mode: Use the app offline without an internet connection.

3. Fiix CMMS makes it easy to manage thousands of assets, work orders, and parts in one place.

4. This user-friendly application allows you to access everything from work requests to spare parts records from anywhere, at any time.

5. Fiix CMMS is a powerful tool that helps organizations improve maintenance operations, increase productivity, and reduce downtime.

6. The mobile CMMS app trusted by over 3500 companies to complete over 7 million work orders every year.

7. Help your team find, fix, and prevent breakdowns while planning, tracking, and optimizing maintenance tasks with a few clicks.

8. Whether you're a facility manager, maintenance supervisor, or technician, Fiix CMMS is the perfect solution for managing all your maintenance needs.

1. Can not display photos that were linked to work orders when they were created, so I have to go to an actual computer to get all the information I need.

2. Creating a work order on the fly shouldn't be this difficult... Adding parts doesn't filter by the BOM which is also frustrating.

3. And now it won't refresh unless I completely close out and reboot app.It works to see some information, but it could be more detailed, when you see the work order request you can't see the time where it was requested.

4. It eventually syncs new assets, work orders, and photos, but it takes a while.

5. Also, you should be able to access all history work orders and not just the last 50 records.

6. Now, there is no info, and the work orders just disappear without warning.

7. Also you can't close work orders with details the tasks done.

8. Also, uploading photos from the fiix app doesn't work.

9. So what is this, some kind of viewer? Like others have said, you need to fire whoever designed and approved this app.Crashes every time I try to do a parts search.

10. Work orders are still a pain to close.

11. It has potential to be great but requires fresh ideas from the ones that use it on industrial daily task.I like the desktop web interface.

1. Fix Fiix CMMS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fiix CMMS: Restarting the app will resolve most errors.
2. Update the Fiix CMMS App. Here is how:
   1. On Android goto PlayStore » Search for "Fiix CMMS" » Open Fiix CMMS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fiix CMMS » click "UPDATE".
3. Clear Fiix CMMS app cache: Clearing cached data will force your app to retrieve the latest data directly from Fiix CMMS servers.
   1. On Android, goto Settings » Apps » Select "Fiix CMMS" » click Storage » click "Clear Cache".
4. Check Fiix CMMS app permissions. If any of these permissions required to use your device's features are disenabled, Fiix CMMS might not work.
5. Uninstall and reinstall Fiix CMMS. If nothing else has worked, completely uninstall Fiix CMMS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fiix CMMS not working

2. Fix Fiix CMMS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fiix CMMS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fiix CMMS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fiix CMMS may not be able to connect to the Internet when running in the background.