Contact SeriesFad Customer Service

Why should I report an Issue with SeriesFad - Your shows manager?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FEMA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It is not user friendly, and constantly computing shows to update which freezes the app and slows your phone down.Haven't updated in a while but started having trouble getting shows to load and app kept crashing so I decided to update to 3.0. Now nothing will load.

2. Have not renewed my premium since the update because it simply isn't worth it anymore.Love the content, so far have every show I've been looking for ... Looking forward to a movie version... 11-27-20 Had to revise my review from 5stars to 2stars.

3. I officially give up and am beginning the tedious process of rebuilding my lists into TV Time.I didn't mind the change in how the episodes/shows are viewed but the app doesn't update any shows.

4. I had over 400 shows on my list so I'm guessing even if/when it does finally connect, I'm going to have the same problem as everyone else with slow load time.

5. If you have the ability to add new shows to the library i guess you better go extra mile and update the show to be useful 😉.

6. The 2nd issue is that I will have a series that will be completely watched, yet have a random show appear as not being watched.The update completely killed the grouping/ filter ability.

7. I am looking for a similar app to switch to, but switching will be difficult because SeriesFad will no longer even load a show's page to show me which episodes I've already seen.

8. Yet when I do an explore & spend a significant amount of time looking, I can find the shows in the app listed among the different categories.

9. So I will have to rely on memory, which was the whole purpose of using this app...to not have to keep track of everything mentally 🙃Used this app for years, but with the latest update it's so slow.

10. It took me awhile to do that because I really liked what you had before this last major update.I liked every aspect of this app; the layout, search functionality and the fact it is beautiful.

11. There are duplicates of shows, some that I can't remove others that have changed to get the wrong name or air date but the rest of the info is the same/ correct.

1. Fix SeriesFad Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SeriesFad: Restarting the app will resolve most errors.
2. Update the SeriesFad App. Here is how:
   1. On Android goto PlayStore » Search for "SeriesFad" » Open SeriesFad - Your shows manager » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SeriesFad » click "UPDATE".
3. Clear SeriesFad - Your shows manager app cache: Clearing cached data will force your app to retrieve the latest data directly from SeriesFad servers.
   1. On Android, goto Settings » Apps » Select "SeriesFad - Your shows manager" » click Storage » click "Clear Cache".
4. Check SeriesFad app permissions. If any of these permissions required to use your device's features are disenabled, SeriesFad might not work.
5. Uninstall and reinstall SeriesFad. If nothing else has worked, completely uninstall SeriesFad then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SeriesFad not working

2. Fix SeriesFad Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SeriesFad be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SeriesFad not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SeriesFad may not be able to connect to the Internet when running in the background.