Contact Coolblue Customer Service

Why should I report an Issue with Coolblue?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Coolblue to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We remember what you searched for, so you won’t have to. • Search for Coolblue’s Choice products, you can find them in 1 overview. • Check out the best-sellers, the product equivalent of the cool kids at school. • Log in and out of your Coolblue account wherever you want, whenever you want. • Virtually place TVs in your room.

2. We give you detailed information, useful reviews from other customers and the pros and cons of each product available. Pretty neat. • Get in touch with our Customer Service.

3. Even if you can’t sleep and just have to have an update on your washing machine at 23:59. • Find previously viewed products easily.

4. For example, you can compare properties and read reviews. • View product information.

5. In the Coolblue app, you can easily find the best products for you.

6. This way, you’ll know for sure you’re choosing the right size.

7. They’re ready to help you out.

8. You can directly order the one you like best. doing so!

9. Do you have any questions or remarks regarding the app?

10. Contact us on klantenservice@coolblue. nl.

1. Otherwise it would have been 0.Great shop, good quality, lots of choice, great deals and low prices, and lots of useful product info!Great experience looking for my new laptop! Coolblue gives great help with all their filtering options and quality product control.

2. Payment issues, mismatched store availabilities, purchase history doesn't work anymore.

3. If this recurs, it's time to uninstallAfter covid times, the application quality dropped a lot.

4. Thank youIntuitive, clear, and efficientGetting "something went wrong, please try again later" when trying to log in while VPN ad blocker is on.

5. The insurance that you can add to nearly every item is something seen nowhere else (as of my knowledge)The app use tracking app several times a day in the background, even when unused.

6. The website doesn't work either.

7. You're sure to buy the right laptop without issues.

8. A wonderful experience as always.

9. The front end and the UI are pretty cool and easy.

10. So it is mainly a backend issue.

11. That is why the two stars.

1. Fix Coolblue Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Coolblue: Restarting the app will resolve most errors.
2. Update the Coolblue App. Here is how:
   1. On Android goto PlayStore » Search for "Coolblue" » Open Coolblue » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coolblue » click "UPDATE".
3. Clear Coolblue app cache: Clearing cached data will force your app to retrieve the latest data directly from Coolblue servers.
   1. On Android, goto Settings » Apps » Select "Coolblue" » click Storage » click "Clear Cache".
4. Check Coolblue app permissions. If any of these permissions required to use your device's features are disenabled, Coolblue might not work.
5. Uninstall and reinstall Coolblue. If nothing else has worked, completely uninstall Coolblue then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Coolblue not working

2. Fix Coolblue Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Coolblue be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Coolblue not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Coolblue may not be able to connect to the Internet when running in the background.