Contact Mercadona Customer Service

Why should I report an Issue with Mercadona?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mercadona to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Mercadona’s app gives you access to online shopping in your usual supermarket.

2. If you are within the postal codes where the service is already available, you may shop anywhere from your phone, fast and easy.

3. This app allows you to see the detailed products, add them to your cart, review old orders, modify your cart depending on your needs and purchase your usual products without needing lists. - Extended delivery schedule from 7:00 to 22:00, Monday through Saturday*. - 1 or 2 hour time slots* for delivery so that your waiting time is minimized. - Maximum quality and freshness guarantee because our 3-temperature delivery vehicles. - Mercadona employees, who know best how to handle your products, prepare and deliver your order from the centre. - Check nutritional information, ingredients and allergens on the product images thanks to the zoom feature. - Personalised attention through chat with customer services from 7:00 to 22:30 Monday through Saturday, as well as through the free Mercadona Customer Service number 800 500 220. *Delivery days, schedule and time slots are subject to availability, depending on geographical area.

1. I'll just suggest to have an option to add the product to favorites, like for example there is new item and I want to buy it next time but I cannot put it into my cart because it only have the products that I'll buy for now, and I always forgot to add the new product that I wanted when its time to buy again.

2. Only small downside is that the products that need to be weighed are invariably underpriced on the website so expect the delivered bill to be higher than the estimate.3* is absolutely absurd for an app that is so simple and easy to use.

3. Had a terrible time yesterday and today getting my order accepted and authorized.Dumb app I just wanted to check a product to see if Mercadona hold this product.

4. Managed to register on the website with my details and address but when I downloaded the app it doesn't recognise the postal code I registered with.

5. So unless you can provide a link to new version of the app, then the problem is not fixed.Easy to use and very useful to have photos of the products.

6. Hopeless.Incredibly bad that we live close to a Mercadona that deliver if we use their website, but not if we use this app.It's a good app, easy to use.

7. Yes there is "my essential" option but it's the product that I previously bought.I don't understand why it only has 3 stars.

8. -I would love to be able to share shopping lists and orders w friends and family!!The connection has changed.

9. Which is not accurate!Doesn't recognise the postal code.

10. Suggestions: -when describing a product, it is better not to be so minimalistic.

11. Some products are lacking photos out of its packaging, i.e. in a everyday use.

1. Fix Mercadona Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mercadona: Restarting the app will resolve most errors.
2. Update the Mercadona App. Here is how:
   1. On Android goto PlayStore » Search for "Mercadona" » Open Mercadona » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mercadona » click "UPDATE".
3. Clear Mercadona app cache: Clearing cached data will force your app to retrieve the latest data directly from Mercadona servers.
   1. On Android, goto Settings » Apps » Select "Mercadona" » click Storage » click "Clear Cache".
4. Check Mercadona app permissions. If any of these permissions required to use your device's features are disenabled, Mercadona might not work.
5. Uninstall and reinstall Mercadona. If nothing else has worked, completely uninstall Mercadona then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mercadona not working

2. Fix Mercadona Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mercadona be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mercadona not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mercadona may not be able to connect to the Internet when running in the background.