Contact Airzone Cloud Customer Service

Why should I report an Issue with Airzone Cloud?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Airzone - Corporación Empresarial Altra to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. From your sofa or bed, at your office or while strolling at the park, the Airzone Cloud app lets you control the AC using your smart devices.

2. The new Airzone Cloud App allows you to control your air conditioning system with Airzone from your smart devices.

3. With Airzone Cloud you no longer need the remote control of your air conditioner or heating.

4. Airzone Cloud App leaves all control at your fingertips, anytime and anywhere.

5. Now also control your Aidoo devices in the same application.

6. Limit the temperature and reduce the cost of your air conditioning or heating.

7. Turn the air on or off and adjust the temperature in each room separately for maximum comfort with great savings.

8. Easily create time schedules on a specific day or for the whole week and say goodbye to hassling with complicated AC remotes.

9. See if you left the AC on in any room, check the temperature where your child is sleeping.

10. Create customized scenes that fit your daily routines.

11. Invite new users to the app and define the level of control you want to give each person. - Control several systems both in residential and commercial buildings. - Control of air conditioning and heating by zones. - Customization of each controlled site (location, name, color). - Creation of customized scenes with combination of actions from different zones for your routines. - For Airzone Cloud Webserver devices and Aidoo devices.

1. Además la interfaz visual es un poco antigua.Hard-coded cooling limit is set to 67F... Can't set any lower... I can't sleep in a room warmer than 65F, 60F is preferred.... Kinda useless to spend so much money on the hardware just to not be able to use it because of an unadvertised limitation.Unreliable... Most of the time, the app will simply say, that the web server is disconnected... Then suddenly, it works for some days and then go back to saying that the web server is disconnected... The new UI is a lot better than the old, but is still to unreliable...The application needs to be updated.

2. Tried everything.... frustrating.Weekend Scheduling does not work! Weekday scheduling works fine but as soon it is 0001 on Friday night starting Saturday the scheduling does not work and will not turn on and off the programmed Zones.

3. The interface must be modernized, the bugs fixed, new features introduced, and so on..I don't know why more ppl are not using this app (and the aidoo) hardware to control their minisplits.

4. The main issue is that you are not able to schedule a turning off time (only a turning on).

5. It's just been ignored.ENGLISH: The app works fine but it could be improved.

6. It integrates seemlessly with my Google Home app and works great on all my hubs.

7. Tried emailing the address given to reply to this review.

8. El principal problema es que no se puede programar un tiempo de apagado (solo de encendido).

9. Tried everything and even wrote to AirZone but no reply.

10. CASTELLANO: La aplicación funciona bien pero se podría mejorar.

11. Voice control is great.Will not add my device! Finds it but won't add it.

1. Fix Airzone Cloud Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Airzone Cloud: Restarting the app will resolve most errors.
2. Update the Airzone Cloud App. Here is how:
   1. On Android goto PlayStore » Search for "Airzone Cloud" » Open Airzone Cloud » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Airzone Cloud » click "UPDATE".
3. Clear Airzone Cloud app cache: Clearing cached data will force your app to retrieve the latest data directly from Airzone Cloud servers.
   1. On Android, goto Settings » Apps » Select "Airzone Cloud" » click Storage » click "Clear Cache".
4. Check Airzone Cloud app permissions. If any of these permissions required to use your device's features are disenabled, Airzone Cloud might not work.
5. Uninstall and reinstall Airzone Cloud. If nothing else has worked, completely uninstall Airzone Cloud then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Airzone Cloud not working

2. Fix Airzone Cloud Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Airzone Cloud be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Airzone Cloud not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Airzone Cloud may not be able to connect to the Internet when running in the background.