Contact Aena. Spanish Airports. Customer Service

Why should I report an Issue with Aena. Spanish Airports.?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Aena SME, S.A to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Barcelona-El Prat, Palma de Mallorca, etc. • Plan your trip, scan your boarding pass or search for your flight, destination or airline directly (trace your flight up to 2 weeks in advance). • Receive real-time notifications and custom offers: terminal of arrival or departure, check-in desk, departure gate, baggage claim, discount coupons, etc. • Detailed maps of the airport: security and passport filters and controls, restaurants, cafés, shops, car hire, etc. •Move around the airport calculating routes from one point to another with the AenaMaps service. Available at A. S. Madrid-Barajas, J. T.

2. Barcelona-El Prat, Málaga-Costa del Sol and Alicante-Elche Miguel Hernández. • Book or purchase Parking services, VIP Lounges, Fast Track or Fast Lane and Meet&Assist. •Check all the promotions and active offers at each airport. • Exclusive discounts for Aena Club.

3. The official Aena app offers flight information of the 43 Spanish airports managed by Aena, including A. S. Madrid-Barajas, J. T.

4. Check them all at clubcliente. aena.

1. Can only be used to see generic arrivals and departures.Usually a very easy app to use but have gone on today to check my airport reservation for my flight on Friday but get a message asking me to upgrade to the May 23 app which I have done but now unable to log in as it defaults to the same message every time asking me to upgradeI like it.

2. I use this app to buy security fast-lane access at the airport and to track flightsThanks to Aena for updating people about their flight times, very helpful app♡Keeps telling me to update and won't open.

3. Paid twice, Aena refused refund, even after I sent a copy of the cash receipt on 3 separate emails as requested.Not reliable.

4. I have tried using Payment gateway to reserve parking at alicante airport 6 times and it just times out.

5. Can say "gate closed" when prior people are still coming out and before anyone has boarded again "gate closed".

6. Found out Aena had taken fee from my bank.

7. My bank accepted request within seconds.

8. I have never had this problem in the past.Used app, could not get out of car park, had to pay cash at kiosk.

9. I added a new card and that never loaded onto your system.

1. Fix Aena. Spanish Airports. Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Aena. Spanish Airports.: Restarting the app will resolve most errors.
2. Update the Aena. Spanish Airports. App. Here is how:
   1. On Android goto PlayStore » Search for "Aena. Spanish Airports." » Open Aena. Spanish Airports. » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aena. Spanish Airports. » click "UPDATE".
3. Clear Aena. Spanish Airports. app cache: Clearing cached data will force your app to retrieve the latest data directly from Aena. Spanish Airports. servers.
   1. On Android, goto Settings » Apps » Select "Aena. Spanish Airports." » click Storage » click "Clear Cache".
4. Check Aena. Spanish Airports. app permissions. If any of these permissions required to use your device's features are disenabled, Aena. Spanish Airports. might not work.
5. Uninstall and reinstall Aena. Spanish Airports.. If nothing else has worked, completely uninstall Aena. Spanish Airports. then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Aena. Spanish Airports. not working

2. Fix Aena. Spanish Airports. Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Aena. Spanish Airports. be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Aena. Spanish Airports. not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Aena. Spanish Airports. may not be able to connect to the Internet when running in the background.