Contact UTMC Way Customer Service

Why should I report an Issue with UTMC Way?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of University of Tennessee Medical Center to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Wich that they had told me before I downloaded their app.Sucks. Didnt take me to correct bldg, just took me to main entrance.VERY UNFAIR TREATMENT AND UNFAIR TREATMENT OF STAFF.Been coming to TN from NC for the past 2 years! Needed a Dr.

2. NO HELP IN RELEIVING STRESS FOR THIS SICK PERSON.After my down load message says my device isn't compatible with their app.

3. Gives NO help navigating on the campus which is what I needed.

4. Just gives directions to campus which is available many other ways.

5. Gives no information on how and where to pay for parking (and signs in the garage are WRONG).

6. that I trust will help me with my Urology issues and Dr.

7. Had an appointment 5 weeks out & my doctor is still not listed.

1. Fix UTMC Way Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart UTMC Way: Restarting the app will resolve most errors.
2. Update the UTMC Way App. Here is how:
   1. On Android goto PlayStore » Search for "UTMC Way" » Open UTMC Way » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UTMC Way » click "UPDATE".
3. Clear UTMC Way app cache: Clearing cached data will force your app to retrieve the latest data directly from UTMC Way servers.
   1. On Android, goto Settings » Apps » Select "UTMC Way" » click Storage » click "Clear Cache".
4. Check UTMC Way app permissions. If any of these permissions required to use your device's features are disenabled, UTMC Way might not work.
5. Uninstall and reinstall UTMC Way. If nothing else has worked, completely uninstall UTMC Way then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing UTMC Way not working

2. Fix UTMC Way Server issues & Internet Connection

1. Check network connection: An unstable Internet will make UTMC Way be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to UTMC Way not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, UTMC Way may not be able to connect to the Internet when running in the background.