Contact Vaccines on the Go Customer Service

Why should I report an Issue with Vaccines on the Go?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CHOP Applications to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For example, DTaP - the Adverse Events listed in the product inserts are not included such as SIDS, Autism, Demyelinating Diseases of the central nervous system, and MORE.

2. In addition to text based information, app has great video testimonials from patients and hospital employees why they chose to get vaccinated.

3. Stay safe ❣Loads of trivia and no real information needed to make an educated decision as to safety and ingredients.

4. Instead of stating the benefits of vaccine after listing all side effects, my suggestion would be to move it up to show on first screen.

5. Very helpful app if you have questions about vaccines or how the immune system works.This app does not give accurate information.

6. Works well and is easy to navigate.I searched for an app that gives COVID-19 vaccine education and I could find this in a few minutes.

7. I just want the vax, formulas used and manufacturers for the various versions as well as side effects related and to which ingredients.

8. I like the graphic representations of how contagious the vaccine preventable diseases are.

9. I cant findReliable information rooted in science.

10. Needs a few updates but most information is still current.

11. Videos with people and cartoons appealing to those with limited health literacy.

1. Fix Vaccines on the Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vaccines on the Go: Restarting the app will resolve most errors.
2. Update the Vaccines on the Go App. Here is how:
   1. On Android goto PlayStore » Search for "Vaccines on the Go" » Open Vaccines on the Go » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vaccines on the Go » click "UPDATE".
3. Clear Vaccines on the Go app cache: Clearing cached data will force your app to retrieve the latest data directly from Vaccines on the Go servers.
   1. On Android, goto Settings » Apps » Select "Vaccines on the Go" » click Storage » click "Clear Cache".
4. Check Vaccines on the Go app permissions. If any of these permissions required to use your device's features are disenabled, Vaccines on the Go might not work.
5. Uninstall and reinstall Vaccines on the Go. If nothing else has worked, completely uninstall Vaccines on the Go then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vaccines on the Go not working

2. Fix Vaccines on the Go Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vaccines on the Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vaccines on the Go not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vaccines on the Go may not be able to connect to the Internet when running in the background.