Contact XiaoFlasher m365(Pro/1S/Pro2) Customer Service

Why should I report an Issue with XiaoFlasher m365(Pro/1S/Pro2)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of eTransport to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I also wish to make firmwares without being connected to the scooter and maybe export them in order to share with friends that use the same app.There are times when the max speed bursts by +10km/h in normal and sport modes, for example Ive set the max speed to 20km/h, when I tested it sometimes it is the limit, sometimes it goes way high upto 33 km/h, ill get an accident with this.. is there something ive done wrong? Also, the acceleration is not gradual, it just jumps to 10+ km/h right away.

2. Perfect, easy, works!! 👌 It really helped me when I updated to 1.7.1 and it slowed my scooter down!! I reset the firmware back and my scooter was good as gold again.App works perfectly I recommend it.

3. But again, the Xiaoflasher is awesome! Keep up the good work! :)The best and easiest M365 Pro firmware flasher available.

4. I watched the ad! The scooter beeped two times, and then...(dramatic pause)....nothing! The region is the same as before! I tried to flash the file, it didn't work too.

5. Now that it works I can say this is the most user-friendly app for ninebot firmware update.

6. I guessed that the sensor must be faulty and it is attached to the battery itself? But, when I opened it, the battery is not the same as it is for the pro 1 scooter.

7. I have 7km to work and the battery temperature sensor tells me it is overheating after about 3-4km.

8. It just does not work! The message that asks to contribute, gives an option to watch an ad instead.

9. Honestly I did expect a bit more speed considering the scooter is at 100% charge, but can't really complain when it's free.

10. Using Pro 2 here Update (reply to your answer): How do we turn the secret combination, direct control off?Worked perfectly for my ninebot ES2's.

11. (error 3-9) The scooter runs just fine and temps are ok if I check it with m365tools app maybe a minute after.

1. Fix XiaoFlasher m365(Pro/1S/Pro2) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart XiaoFlasher m365(Pro/1S/Pro2): Restarting the app will resolve most errors.
2. Update the XiaoFlasher m365(Pro/1S/Pro2) App. Here is how:
   1. On Android goto PlayStore » Search for "XiaoFlasher m365(Pro/1S/Pro2)" » Open XiaoFlasher m365(Pro/1S/Pro2) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for XiaoFlasher m365(Pro/1S/Pro2) » click "UPDATE".
3. Clear XiaoFlasher m365(Pro/1S/Pro2) app cache: Clearing cached data will force your app to retrieve the latest data directly from XiaoFlasher m365(Pro/1S/Pro2) servers.
   1. On Android, goto Settings » Apps » Select "XiaoFlasher m365(Pro/1S/Pro2)" » click Storage » click "Clear Cache".
4. Check XiaoFlasher m365(Pro/1S/Pro2) app permissions. If any of these permissions required to use your device's features are disenabled, XiaoFlasher m365(Pro/1S/Pro2) might not work.
5. Uninstall and reinstall XiaoFlasher m365(Pro/1S/Pro2). If nothing else has worked, completely uninstall XiaoFlasher m365(Pro/1S/Pro2) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing XiaoFlasher m365(Pro/1S/Pro2) not working

2. Fix XiaoFlasher m365(Pro/1S/Pro2) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make XiaoFlasher m365(Pro/1S/Pro2) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to XiaoFlasher m365(Pro/1S/Pro2) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, XiaoFlasher m365(Pro/1S/Pro2) may not be able to connect to the Internet when running in the background.