Published by Rejseplanen A/S

Report an issue with MinRejseplan.
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Why should I report an Issue with MinRejseplan?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rejseplanen A/S to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

MinRejseplan Customer Insights

1. Try the english version its better, drop your closemindedness danes, use the ebglish app its betterIT is not easy to usekan ikke søge for forbindelser hvor man kan have cyklen med :(Jeg har brugt halvanden time på at prøve at bestille en tur.

2. De er så ufleksible og hjælpeløse, at når app'en ikke virker, så virker Plustur heller ikke.I skal vist lige optimere lidt mere på jeres algoritmer.

3. Det kan ikke lade sig gøre at bestille over telefonen.

4. man kunne fjerne cykel, da ikke alle har en.

5. Det han ikke lade sig gøre.

6. en ommer...Virker generelt fint, men der burde være flere indstillinger/filtre.

7. Har talt med både NT og Flextur, som begge brokkede sig over, at de "tørrede turen af" på hinanden.

8. som førsteprioritet hvis jeg kunne tage offentlig transport.

9. mere end 3 timer med 5 skift.

10. Måløv til CPH tirsdag morgen.

11. Flyet går kl 6 så ank CPH 4:00.

Steps to Troubleshoot & Fix MinRejseplan Issues

1. Fix MinRejseplan Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MinRejseplan: Restarting the app will resolve most errors.
  2. Update the MinRejseplan App. Here is how:
    1. On Android goto PlayStore » Search for "MinRejseplan" » Open MinRejseplan » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MinRejseplan » click "UPDATE".
  3. Clear MinRejseplan app cache: Clearing cached data will force your app to retrieve the latest data directly from MinRejseplan servers.
    1. On Android, goto Settings » Apps » Select "MinRejseplan" » click Storage » click "Clear Cache".
  4. Check MinRejseplan app permissions. If any of these permissions required to use your device's features are disenabled, MinRejseplan might not work.
  5. Uninstall and reinstall MinRejseplan. If nothing else has worked, completely uninstall MinRejseplan then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MinRejseplan not working


2. Fix MinRejseplan Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MinRejseplan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MinRejseplan not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MinRejseplan may not be able to connect to the Internet when running in the background.

Reported Issues

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