Published by Matthias Frücht on Aug 16, 2024

Report an issue with My Roster My Shift Plan.
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Why should I report an Issue with My Roster My Shift Plan?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Matthias Frücht to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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My Roster My Shift Plan Customer Insights

1. Thanks.Just bought this and spent half an hour putting my 12 week shift pattern in only to find you can't repeat it ?????? Would have thought like the others you could set a date say 2 years in advance and press a repeat button but apparently not.

2. It's helpful option and I want to have it on my new device as well...Please help.I had this awhile and thought it was fine, had tried to backup to add to new phone.

3. Waste of time.Very easy to useOn my new phone I don't have "Feiertage" in My settings On my Old one I have.

4. To my surprise no recovery, but if I was to buy then would work.Simple and easy to use.

5. I can't work out how to put my shifts onto each day! It isn't intuitive at all.

6. This is so difficult to use.

7. Waste of time if you have to manually input the whole year......quicker to write it in a diary.......don't bother with this app.Unable to copy and paste shift plan this means you would have to manually enter all the yearRubbishZero hours contract in multiple locations with variety of employers and roles.

Steps to Troubleshoot & Fix My Roster My Shift Plan Issues

1. Fix My Roster My Shift Plan Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Roster My Shift Plan: Restarting the app will resolve most errors.
  2. Update the My Roster My Shift Plan App. Here is how:
    1. On Android goto PlayStore » Search for "My Roster My Shift Plan" » Open My Roster My Shift Plan » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Roster My Shift Plan » click "UPDATE".
  3. Clear My Roster My Shift Plan app cache: Clearing cached data will force your app to retrieve the latest data directly from My Roster My Shift Plan servers.
    1. On Android, goto Settings » Apps » Select "My Roster My Shift Plan" » click Storage » click "Clear Cache".
  4. Check My Roster My Shift Plan app permissions. If any of these permissions required to use your device's features are disenabled, My Roster My Shift Plan might not work.
  5. Uninstall and reinstall My Roster My Shift Plan. If nothing else has worked, completely uninstall My Roster My Shift Plan then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Roster My Shift Plan not working


2. Fix My Roster My Shift Plan Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Roster My Shift Plan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Roster My Shift Plan not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Roster My Shift Plan may not be able to connect to the Internet when running in the background.

Reported Issues