Published by Webbite Media

Report an issue with CHANNEL 21.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with CHANNEL 21?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Webbite Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

CHANNEL 21 Customer Insights

Steps to Troubleshoot & Fix CHANNEL 21 Issues

1. Fix CHANNEL 21 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CHANNEL 21: Restarting the app will resolve most errors.
  2. Update the CHANNEL 21 App. Here is how:
    1. On Android goto PlayStore » Search for "CHANNEL 21" » Open CHANNEL 21 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CHANNEL 21 » click "UPDATE".
  3. Clear CHANNEL 21 app cache: Clearing cached data will force your app to retrieve the latest data directly from CHANNEL 21 servers.
    1. On Android, goto Settings » Apps » Select "CHANNEL 21" » click Storage » click "Clear Cache".
  4. Check CHANNEL 21 app permissions. If any of these permissions required to use your device's features are disenabled, CHANNEL 21 might not work.
  5. Uninstall and reinstall CHANNEL 21. If nothing else has worked, completely uninstall CHANNEL 21 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CHANNEL 21 not working


2. Fix CHANNEL 21 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CHANNEL 21 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CHANNEL 21 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CHANNEL 21 may not be able to connect to the Internet when running in the background.

Reported Issues