Published by ALDI SÜD Dienstleistungs-GmbH & Co. oHG on Nov 11, 2024

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Why should I report an Issue with ALDI USA?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ALDI SÜD Dienstleistungs-GmbH & Co. oHG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ALDI USA

1. Download the app, sign in or create your account and get started today. • Store Locator – Find your local ALDI, get directions, opening hours, services, and contact information. • Weekly Ads – Check out this week’s weekly ad, including ALDI Savers and ALDI Finds, while also previewing next week’s Weekly Ads. • ALDI Finds – Discover limited-time only products at incredible prices. • Shopping List Tool – If you’d like to shop in store, save products to your virtual shopping list and use it as you navigate your local ALDI. • Always Low Prices – Shop with confidence that you’ll be buying high-quality groceries at an affordable, always low price. • Order Grocery Pickup and Grocery Delivery – Choose how you shop with either curbside pickup at your local ALDI or delivery to your home. • View Past Orders – Re-order a past grocery haul with a single tap or look at past orders and find the products you’ve already purchased.

2. Find your local store, select pickup or delivery, fill your cart and just like that, groceries are just a click away.

3. At ALDI, we hand-select and curate high-quality products for you and your family.

4. At our core, we’re a grocery store offering low prices on high quality food, home goods, and other household items.

5. Start by downloading the ALDI App and connect it with your ALDI account.

6. Save money on groceries from home or on the go with the ALDI App today!

7. We can’t promise you’ll find ten choices of the same item, but we can promise you’ll find the best ones at the best price.

8. Order ALDI from anywhere with the new and improved ALDI app.

9. Want a quick, easy, and affordable grocery shopping experience?

10. We offer groceries to fit everyone’s specific dietary interests, needs or concerns.

11. We’re also a fun place to discover new items and explore healthy options.

ALDI USA Customer Insights

1. Thought it was a fluke last week, but still the same this week: I open it and go to the weekly ad for my store and try to build a shopping list using the Category option.

2. Things are correctly categorized, but if I click on an item, there's no longer an option to add it to my shopping list.

3. The manual shopping list is separate from the shopping list generated by selecting items in the weekly ad.

4. You can't search products, see their description and price, then add them to a list you want to build.

5. Only weekly finds can be added to your list with the prices and names included.

6. When looking at each category the list doesn't go to the top right away, but goes very slow and jerky to the top.

7. There is a list of the ad items, it would be nice to be able to see the graphics to more easily browse the sale items.The older version waa better.

8. Is Aldi trying to frustrate its customers? Now, to make things easier, I go to my local Aldi store every wednesday to pick up a paper ad (icreasing carbon footprint!).

9. It a 45 minute drive so I keep a list so my sister can grab things as she is in the area.

10. Weekly ads are viewed in a browser which doesn't let you zoom in so you have to read tiny text.App continues malfunctioning in spite of uninstalling and reinstalling.

11. Sometimes my saved grocery list is there, but more often, it is not.

Steps to Troubleshoot & Fix ALDI USA Issues

1. Fix ALDI USA Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ALDI USA: Restarting the app will resolve most errors.
  2. Update the ALDI USA App. Here is how:
    1. On Android goto PlayStore » Search for "ALDI USA" » Open ALDI USA » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ALDI USA » click "UPDATE".
  3. Clear ALDI USA app cache: Clearing cached data will force your app to retrieve the latest data directly from ALDI USA servers.
    1. On Android, goto Settings » Apps » Select "ALDI USA" » click Storage » click "Clear Cache".
  4. Check ALDI USA app permissions. If any of these permissions required to use your device's features are disenabled, ALDI USA might not work.
  5. Uninstall and reinstall ALDI USA. If nothing else has worked, completely uninstall ALDI USA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ALDI USA not working


2. Fix ALDI USA Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ALDI USA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ALDI USA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ALDI USA may not be able to connect to the Internet when running in the background.

Reported Issues

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