Published by MoseratumApps on Jul 30, 2024

Report an issue with CPAP.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with CPAP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MoseratumApps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CPAP image 1 contact CPAP image 2

About CPAP

1. The Hoffstein formula is the most commonly used equation for predicting optimal CPAP pressure in patients with obstructive sleep apnea.

CPAP Customer Insights

Steps to Troubleshoot & Fix CPAP Issues

1. Fix CPAP Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CPAP: Restarting the app will resolve most errors.
  2. Update the CPAP App. Here is how:
    1. On Android goto PlayStore » Search for "CPAP" » Open CPAP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CPAP » click "UPDATE".
  3. Clear CPAP app cache: Clearing cached data will force your app to retrieve the latest data directly from CPAP servers.
    1. On Android, goto Settings » Apps » Select "CPAP" » click Storage » click "Clear Cache".
  4. Check CPAP app permissions. If any of these permissions required to use your device's features are disenabled, CPAP might not work.
  5. Uninstall and reinstall CPAP. If nothing else has worked, completely uninstall CPAP then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CPAP not working


2. Fix CPAP Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CPAP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CPAP not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CPAP may not be able to connect to the Internet when running in the background.

Reported Issues