Published by Amtrak

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Why should I report an Issue with FindYourWay with Amtrak?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Amtrak to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

FindYourWay with Amtrak Customer Insights

1. From the app name and description I was hoping for a more expansive app, with my local station schedule.The tutorial doesn't explain how to change the station you're looking at.

2. I've gone through and through the app and can't figure it out.The app supposedly posts arrivals and departures.Not true!! When you select either category you get a blank screen.could not set up " failed user by server" uninstalled.

3. If they did and are satisfied, they should at least provide a useful explanation as to use itThis app was great to find my way around the station.

4. Every time I attempt to enter my name, I get the same error popup: "Failed to save user on server.

5. However, I THINK, it only provides information at New York Penn station, and confusedly at that.

6. I'm very impressed with how well the navigation worked inside the station (underground) and would love to know how they accomplished this technically.

7. Great jobThe app requires you to "personalize your experience" by entering your name before you can use any features.

8. Please try again."Only shows the schedules for Penn Station.

9. Disappointedhad to repeatedly install app to even get it to load map, never did work reliably at NY Penn Sta.Didn't work.

10. Tried to notify developer but Google tells me they don't have an email.

11. While sitting at home, to search the app requires bluetooth to be turned on.

Steps to Troubleshoot & Fix FindYourWay with Amtrak Issues

1. Fix FindYourWay with Amtrak Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FindYourWay with Amtrak: Restarting the app will resolve most errors.
  2. Update the FindYourWay with Amtrak App. Here is how:
    1. On Android goto PlayStore » Search for "FindYourWay with Amtrak" » Open FindYourWay with Amtrak » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FindYourWay with Amtrak » click "UPDATE".
  3. Clear FindYourWay with Amtrak app cache: Clearing cached data will force your app to retrieve the latest data directly from FindYourWay with Amtrak servers.
    1. On Android, goto Settings » Apps » Select "FindYourWay with Amtrak" » click Storage » click "Clear Cache".
  4. Check FindYourWay with Amtrak app permissions. If any of these permissions required to use your device's features are disenabled, FindYourWay with Amtrak might not work.
  5. Uninstall and reinstall FindYourWay with Amtrak. If nothing else has worked, completely uninstall FindYourWay with Amtrak then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FindYourWay with Amtrak not working


2. Fix FindYourWay with Amtrak Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FindYourWay with Amtrak be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FindYourWay with Amtrak not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FindYourWay with Amtrak may not be able to connect to the Internet when running in the background.

Reported Issues

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