Contact Amtrak Customer Service

Why should I report an Issue with Amtrak?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Amtrak to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it.

2. Discover the convenience of traveling with Amtrak.

3. With the Amtrak app, you can do it all right from your smart device.

1. The only con I can think worth calling out is the sort of 'cluttered' organization of a lot of the app's non-core features (eg, the 'routes' page), which could surely stand some clean up, but overall this app gets the job done & done well.

2. An excellent tool that quickly & reliably lets you search, book, modify, cancel, or upgrade trips.

3. The UI is clean & highly functional, showing you what's important first, with 'details' buttons & tooltips everywhere I've ever needed one.

1. Fix Amtrak Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Amtrak: Restarting the app will resolve most errors.
2. Update the Amtrak App. Here is how:
   1. On Android goto PlayStore » Search for "Amtrak" » Open Amtrak » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Amtrak » click "UPDATE".
3. Clear Amtrak app cache: Clearing cached data will force your app to retrieve the latest data directly from Amtrak servers.
   1. On Android, goto Settings » Apps » Select "Amtrak" » click Storage » click "Clear Cache".
4. Check Amtrak app permissions. If any of these permissions required to use your device's features are disenabled, Amtrak might not work.
5. Uninstall and reinstall Amtrak. If nothing else has worked, completely uninstall Amtrak then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Amtrak not working

2. Fix Amtrak Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Amtrak be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Amtrak not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Amtrak may not be able to connect to the Internet when running in the background.