Published by ZEN eServices Pte Ltd

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Why should I report an Issue with ZEN Rooms #1 Budget Hotels?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ZEN eServices Pte Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ZEN Rooms #1 Budget Hotels

1. Use filtering options like landmarks, amenities, room type, price range, and location to find cheap hotels in Malaysia or for a staycation in Quezon City or even an easy-going Bali hotel, the choice and places are endless.

2. Exclusively book cheapest budget hotels in Singapore, Philippines, Indonesia, and Malaysia on the ZEN Rooms hotel app.

3. Choose rooms based on categories like Monthly rental, ZEN Premium, and ZEN Home or book standard cheap hotels in Indonesia, Philippines, Malaysia, or Singapore starting from $10 or P499 or IDR 131k.

4. For the traveler looking for cheap hotels in Malaysia, ZEN Rooms is the perfect budget hotel choice.

5. Worry not, with ZEN Rooms budget hotel booking app, you get access to 1000+ value for money hotels in Southeast Asia and that too within your price range.

6. To enjoy the best staycation in Manila, or book specific hotels like Selah Pods, download the ZEN Rooms hotel app and book on the go.

7. On the ZEN Rooms app, you get access to exclusive traveler-friendly payment options like Pay at hotel which lets you avoid the use of credit card or online banking for a hassle-free booking.

8. Book with 3 easy steps via the ZEN Rooms budget hotel booking app.

9. ZEN Rooms hotel app natively supports 3 languages (English, Bahasa, Thai) and 49 currencies to ensure easy booking for travelers from all over the world.

10. If you’re looking for cheap hotels in Jakarta or value for money Bali hotels and resorts, ZEN Rooms has you covered.

11. At ZEN Rooms, quality is everything and that is why every hotel undergoes rigorous quality checks by a team of experts for quality assurance to every guest that stays at ZEN Rooms.

ZEN Rooms #1 Budget Hotels Customer Insights

1. Plus, it keeps saying that I'm searching for a single guest hotel even though I keep on putting that there's two of us that's going to travel.I booked a room in Selah Pods, there's a pop-up in their app that says, payment awaiting and they will notify me.

2. So you may think you got your dates only to get yourself horrified that you actually book the current date (e.g. today)You didnt repay back the extra booking mistakenly made.

3. Already used two different card but the payment still didn't go through! Don't have any problem paying other bills online except for your app!Booked a room at Selah Pods here for a quick stayation.

4. It was not disclosed that it was ONLY A SPECIAL REQUEST THAT CANNOT BE GRANTED if the place doesn't want to BUT we already paid for it! THEY ARE NOT WILLING TO REFUND AND/OR AMEND! It was the worst experience! FELT ROBBEDVoucher can't be used easily.

5. A few hrs from checking in I asked to cancel and be refunded the remaining 4 days and they'll only refund me the 20% I paid! Don't be deceived by the reviews they posted on their website! I'll give 0 if I can!!I am so frustrated the way I processed the payment.

6. One day later, I decided to call their hotlinr and just found out that the booking wasn't able to push through, I have told them what happened and yet they can only suggest a rebooking which is now in a lot higher price (Tues 3,900 vs Thurs 5,600).

7. If not, it will revert back to the current date and you may find yourself booking the wrong date or dates.

8. Place is located in (Kalayaan area First time of bad experience with our booking.

9. I wanted a change of date and called not more than 10 mins after I book but they refuse to change the date I asked about my money and they refuse to give it back.

10. Thats all ZEN Rooms have for me.App will not keep your booking dates once you press the back button.

11. I have waited for their notification for days as I am afraid that I might double book a room.

Steps to Troubleshoot & Fix ZEN Rooms #1 Budget Hotels Issues

1. Fix ZEN Rooms #1 Budget Hotels Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ZEN Rooms #1 Budget Hotels: Restarting the app will resolve most errors.
  2. Update the ZEN Rooms #1 Budget Hotels App. Here is how:
    1. On Android goto PlayStore » Search for "ZEN Rooms #1 Budget Hotels" » Open ZEN Rooms #1 Budget Hotels » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ZEN Rooms #1 Budget Hotels » click "UPDATE".
  3. Clear ZEN Rooms #1 Budget Hotels app cache: Clearing cached data will force your app to retrieve the latest data directly from ZEN Rooms #1 Budget Hotels servers.
    1. On Android, goto Settings » Apps » Select "ZEN Rooms #1 Budget Hotels" » click Storage » click "Clear Cache".
  4. Check ZEN Rooms #1 Budget Hotels app permissions. If any of these permissions required to use your device's features are disenabled, ZEN Rooms #1 Budget Hotels might not work.
  5. Uninstall and reinstall ZEN Rooms #1 Budget Hotels. If nothing else has worked, completely uninstall ZEN Rooms #1 Budget Hotels then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ZEN Rooms #1 Budget Hotels not working


2. Fix ZEN Rooms #1 Budget Hotels Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ZEN Rooms #1 Budget Hotels be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ZEN Rooms #1 Budget Hotels not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ZEN Rooms #1 Budget Hotels may not be able to connect to the Internet when running in the background.

Reported Issues