Published by Zacks Investment Research on Sep 6, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Zacks Stock Research?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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What users are saying

1. The aesthetics need work.Well, one, really easy to fix, annoyance is that it always brings you back to the unnecessary login page, without needing to log in, where you have to click "go to dashboard" every.

2. The research is the meat and potatoes here, but I just wish the technology was up to par...This app has way too many bugs and the interface doesn't fit well in phones.

3. If these problems get fixed, I could easily give this 5 starsI'll start by saying i love this app, and routinely use it to research stocks.

4. It has some great features which makes it easy to track stocks.

5. There is also an error when typing in the search bar you will often be greeted with a lovely white screen.and the interface doesn't fit well.

6. the app would open but then every time I would look up a stock it would freeze at the loading screen and never stop "loading." this was extremely annoying so I ended up uninstalling.

7. Between locking up and doubling, tripling and quadrupling my list of stocks in my portfolio, to just the abysmal functionality, it's not good.

8. Why? Just load the dashboard, or even better, bring you back to the same page you were in before you switched apps.Well, the app used to work just fine for me.

9. The interface is horrible, most words are cut off or information is blocked because half of the info is under other parts of the interface.

10. Inexplicably, each of the stocks I have on a watchlist repeat become 2 of each, then 3 of each, then 4 when I select one of them to view.

11. When I close the app and reopen it the stocks in the watchlist are back to being listed only onceThis app is as buggy and dysfunctional as all get out.

Steps to Troubleshoot & Fix Zacks Stock Research Issues

1. Fix Zacks Stock Research Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Zacks Stock Research: Restarting the app will resolve most errors.
  2. Update the Zacks Stock Research App. Here is how:
    1. On Android goto PlayStore » Search for "Zacks Stock Research" » Open Zacks Stock Research » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zacks Stock Research » click "UPDATE".
  3. Clear Zacks Stock Research app cache: Clearing cached data will force your app to retrieve the latest data directly from Zacks Stock Research servers.
    1. On Android, goto Settings » Apps » Select "Zacks Stock Research" » click Storage » click "Clear Cache".
  4. Check Zacks Stock Research app permissions. If any of these permissions required to use your device's features are disenabled, Zacks Stock Research might not work.
  5. Uninstall and reinstall Zacks Stock Research. If nothing else has worked, completely uninstall Zacks Stock Research then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Zacks Stock Research not working


2. Fix Zacks Stock Research Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Zacks Stock Research be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Zacks Stock Research not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Zacks Stock Research may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Ivo Sasek

Dear Zacks Stock Research. I would like to kindly ask you to cancel my subscription

— 2 years ago by Jeff Bosse

I want to cancel all subscriptions immediately. Thank you Jeff Bosse

— 2 years ago by Paul E Jones

Please cancel my trial subscription to Zacks. The market is too volatile currently and I have decided to wait until the market and the economy are more stable. Thank you for the trial period.

— 3 years ago by Ian Nilon

please cancel my Subscription some money was taken