Published by yongman kim

Report an issue with Vion Multimeter.
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Why should I report an Issue with Vion Multimeter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of yongman kim to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Vion Multimeter Customer Insights

1. Will make using the device I bought that needs this app difficult at best! Not to mention why does a multimeter need access to all of my files on my phone and my location?!? Not happy!!Returning the device because is useless without the software the software is really buggy most of the time won't let you select options like diode Etc the display is also buggy sometimes it won't display anything all you hear speech and sometimes the other way around.Very Frustrating to say the least - app would not install properly, create account not In english.. When finally installed did not appear to be for the multimeter.

2. Should be accessible without having to remove an easily lost screw.Cannot pair the multimeter with phone, insufficient instructions, badly translated application UI, cheap device build quality.

3. I guess I'll throw it in the junk drawer for now and hope a fix happens someday.Would give no stars if I could, the multimeter won't connect to the app, doesn't even show up in available devices and there is no support for this thing anywhere.

4. Device would not pair with android phone Samsung S9+.. Absolutely useless at this pointCan't pair with my new or old phones.

5. After allowing the app to only track my location when the app is being used and allowing it storage access, the app connected and works.My experience mirrors the others here.

6. Just another piece of Kickstarter junk I wish I hadn't bought.Got it to connect with my Moto G.

7. Can't connect via the app because Vion won't come up in the device selection list.

8. Overall, the app functions as intended.Wish this was translated into English! Tons of buttons and labels in Chinese.

9. CONNECTION ISSUE FIXED Couldn't connect at all at first.

10. After trying to figure it out, the issue lies with the acceptance of the location permission.

11. We paid for a working device.

Steps to Troubleshoot & Fix Vion Multimeter Issues

1. Fix Vion Multimeter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Vion Multimeter: Restarting the app will resolve most errors.
  2. Update the Vion Multimeter App. Here is how:
    1. On Android goto PlayStore » Search for "Vion Multimeter" » Open Vion Multimeter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vion Multimeter » click "UPDATE".
  3. Clear Vion Multimeter app cache: Clearing cached data will force your app to retrieve the latest data directly from Vion Multimeter servers.
    1. On Android, goto Settings » Apps » Select "Vion Multimeter" » click Storage » click "Clear Cache".
  4. Check Vion Multimeter app permissions. If any of these permissions required to use your device's features are disenabled, Vion Multimeter might not work.
  5. Uninstall and reinstall Vion Multimeter. If nothing else has worked, completely uninstall Vion Multimeter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Vion Multimeter not working


2. Fix Vion Multimeter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Vion Multimeter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Vion Multimeter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Vion Multimeter may not be able to connect to the Internet when running in the background.

Reported Issues