Published by Hitaksh Techno

Report an issue with Video Downloader.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Video Downloader for TikTok - ?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hitaksh Techno to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Video Downloader for TikTok -  image 1 contact Video Downloader for TikTok -  image 2

Video Downloader Customer Insights

1. What problem I have is that with the new videos that TikTok is making ( I mean the one with you slide some photos) you can't download.At first this didn't work very well but they fixed it.

2. It did work for a while but like all of the others, which are exactly the same, there are many ads that interupt the entire process and take over your screen.I don't mind about the ads, because this App helps me to download my fav videos from Tiktok & TiktokLite.

3. I'll give this app 4-stars and hopefully this app will become better & will fix the problem with failed clips to download.I was genuinely confused why this app is getting a bad reviews but after updating the new version.

4. You open the app = ad you download the video = ad the front page also have 2 ads going on up and down.

5. But it does take it's time; the longer the Video, the longer it will take to download.

6. It just gives you a "VIDEO DOWNLOAD NOT AVAILABLE NOW.

7. i definitely suggest you guys to download it!The app is good ( besides the ads that are coming out of nowhere all the time).

8. The Downside is, there were times when it failed to download some clips too.

9. I recommend it... 5 stars.Best video editing app, simple to use , has great features and so great in networking.

10. If I was using an iPhone 13 or Samsung Galaxy 23, then I guess that Option would have been available to me.

11. Laughable that in the settings they ask you to not leave a low review if the app doesn't work.

Steps to Troubleshoot & Fix Video Downloader Issues

1. Fix Video Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Downloader: Restarting the app will resolve most errors.
  2. Update the Video Downloader App. Here is how:
    1. On Android goto PlayStore » Search for "Video Downloader" » Open Video Downloader for TikTok - » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Downloader » click "UPDATE".
  3. Clear Video Downloader for TikTok - app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Downloader servers.
    1. On Android, goto Settings » Apps » Select "Video Downloader for TikTok - " » click Storage » click "Clear Cache".
  4. Check Video Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Video Downloader might not work.
  5. Uninstall and reinstall Video Downloader. If nothing else has worked, completely uninstall Video Downloader then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Downloader not working


2. Fix Video Downloader Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Downloader not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Downloader may not be able to connect to the Internet when running in the background.

Reported Issues