Published by Video Downloader & Video Player & Photo Downloader

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Why should I report an Issue with Video Downloader for TikTok - TikMate?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Video Downloader & Video Player & Photo Downloader to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Video Downloader Customer Insights

1. The ads would work perfectly fine though unsurprisingly, which is just an extra slap in the face.This has been by far the most amazing app to help download my videos without any watermark.

2. keep making great content!! edit as of march 4th 2020 it seems to be broken, but i think tiktok itself is the culprit as several other downloaders had the exact same issue: i can no longer download without a watermark.

3. You can save your own videos on tt without this app.super awesome app! handy little tool i mostly use to download my own videos without that pesky watermark so i can put them on my instagram.

4. Pleasefix this bug, this has been going on the newThe app entirely stopped working months ago, and no fix was ever implemented to make the app actually function and have the videos actually download.

5. they may have put a system in place to prevent you from doing thatI can download the videos no problem and the ads are getting crazier now, way more frequent.

6. Until just recently I go to download my videos, and it says found url, then once I hit no watermark it says there is no url.

7. 2/5 stars otherwise the app is good.(Freshly Response from the developer) I do prefer this software because Developers are responsive) OLD REVIEW * (Previously It works 95% well, but since a month, it won't work, even without watermark isn't working.. That was one of my favorite app.

8. - Galaxy S9 Android version 9.0My purpose to download this app was to download videos without water mark.

9. But what can I do to get this fixed?Doesnt work anymore for me, when I try to download a tiktok it doesnt actually download it, nothing appears in my gallery.

10. At first you could download your videos without watermarks.

11. But if you are looking for some thing to download without watermark then this one is definitely not for u.

Steps to Troubleshoot & Fix Video Downloader Issues

1. Fix Video Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Downloader: Restarting the app will resolve most errors.
  2. Update the Video Downloader App. Here is how:
    1. On Android goto PlayStore » Search for "Video Downloader" » Open Video Downloader for TikTok - TikMate » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Downloader » click "UPDATE".
  3. Clear Video Downloader for TikTok - TikMate app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Downloader servers.
    1. On Android, goto Settings » Apps » Select "Video Downloader for TikTok - TikMate" » click Storage » click "Clear Cache".
  4. Check Video Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Video Downloader might not work.
  5. Uninstall and reinstall Video Downloader. If nothing else has worked, completely uninstall Video Downloader then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Downloader not working


2. Fix Video Downloader Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Downloader not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Downloader may not be able to connect to the Internet when running in the background.

Reported Issues