Contact XYZmaker 3DKit Customer Service

Why should I report an Issue with XYZmaker 3DKit – Modeling & De?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 三緯國際立體列印科技股份有限公司 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now I'm not sure if it ever worked? Also, one would wish for some additional features like point/vertex control for normal geometry, multiple selection tool, smoothing the selected surfaces... This list could be much longer, but those few more basic tools could do much difference.. And "smoothing" tutorial doesn't work.

2. Also still there are part where the text is in chinese, not english.While like the app in Windows and rate a 5 if it worked, none of the xyz android apps (maker,gallery) allow me to select a wifi configured printer (mini w+) .

3. the tools are very finniky and i wish there was a better experience.GDPR info panel cannot be accepted or closed upon first time opening the app.

4. I definatly do not like the idea of wasting filament because of this.Almost one of the best apks if not the best; but importing objects from other locations doesn't work, it always repeats the last one that was opened.

5. Trying to find one like it that doesnt crashthe app demands you make an xyz account in order to access it, but when you make it and are able to log in on the browser, the app still refuses to let you log in for no discernable reason.Can't even get the app to open past the the first popup.

6. Selecting IP address in print dialogue window is impossible as it is grayed out & simply closes the window.the app kept on freezing when i clicked save so i could'nt print anything.

7. It seems odd that these necessary abilities to keep a printer opperating optimally have been omitted.

8. Like to agree to the terms or to actually print.I use this app all the time because its easy to use but it crashes ALL the time.

9. Only fix seems to be print from WIFI, but you need a PC or iMac to setup wifi ip.

10. And some more issues...Can't find printer even with cable plugged in.

11. My only issue is I wish it truly control the printer.

1. Fix XYZmaker 3DKit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart XYZmaker 3DKit: Restarting the app will resolve most errors.
2. Update the XYZmaker 3DKit App. Here is how:
   1. On Android goto PlayStore » Search for "XYZmaker 3DKit" » Open XYZmaker 3DKit – Modeling & De » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for XYZmaker 3DKit » click "UPDATE".
3. Clear XYZmaker 3DKit – Modeling & De app cache: Clearing cached data will force your app to retrieve the latest data directly from XYZmaker 3DKit servers.
   1. On Android, goto Settings » Apps » Select "XYZmaker 3DKit – Modeling & De" » click Storage » click "Clear Cache".
4. Check XYZmaker 3DKit app permissions. If any of these permissions required to use your device's features are disenabled, XYZmaker 3DKit might not work.
5. Uninstall and reinstall XYZmaker 3DKit. If nothing else has worked, completely uninstall XYZmaker 3DKit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing XYZmaker 3DKit not working

2. Fix XYZmaker 3DKit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make XYZmaker 3DKit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to XYZmaker 3DKit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, XYZmaker 3DKit may not be able to connect to the Internet when running in the background.