Published by WSS on May 8, 2024

Report an issue with ShopWSS.
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Why should I report an Issue with ShopWSS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WSS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ShopWSS

1. Shop thousands of styles from top name brands like Nike, Jordan, adidas, Vans, Converse, PUMA, and more!

2. WSS has the largest selection and best values on athletic and casual footwear for the entire family.

3. You'll find what you need all in one place at prices you'll love.

4. The WSS Rewards App is your source for all your shoe needs.

5. Sign up and get 10% off your next purchase: In-Store or In-App.

6. Visit any of our stores in CA, NV, AZ, and TX or visit us at shopWSS. com.

ShopWSS Customer Insights

1. I wish they can get it fixed cause the closet store to me is hours away...After navigating in the app for a couple of minutes all of the sudden it takes me back to the main page, I was trying to make a payment more then 5 times and it took me back to the homepage after a few minutes even when trying to do it quickly just placed the order on there website instead.

2. It does have a useful feature in which you can check if a shoe is in stock at your nearest WSS.This application is terrible it consistently gives me error codes I can not order online.

3. Tried over and over again to complete my purchace but the app went blue screen and took me to the home page every time i put in my payment info, my billing address and my shipping address.

4. It wouldn't let me enter through rewards with my phone number (for a month!!!) even though i am a reward member!!! So annoying, just uninstalled.

5. I can not register to make my own account and have issues buying cause it also gives an error.

6. Sometimes I get notified about sales or new releases ON THE APP and it takes me to the link on my web browser... I didn't get the app just to open links on another app that's even harder to navigate.

7. Which means you have to sign on each and every time you check status on your order.

8. The application gives me an error code when I try fixing it.This app is not usable.

9. However, if I just put boy shoes and go into each one, I will see the size I am trying to filter, too.Hard to navigate.

10. In addition, I ordered shoes for someone last year and never got the reward points for it.

11. I went in store to try to get my situation fixed with them making multiple accounts and have them merged to one.

Steps to Troubleshoot & Fix ShopWSS Issues

1. Fix ShopWSS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ShopWSS: Restarting the app will resolve most errors.
  2. Update the ShopWSS App. Here is how:
    1. On Android goto PlayStore » Search for "ShopWSS" » Open ShopWSS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ShopWSS » click "UPDATE".
  3. Clear ShopWSS app cache: Clearing cached data will force your app to retrieve the latest data directly from ShopWSS servers.
    1. On Android, goto Settings » Apps » Select "ShopWSS" » click Storage » click "Clear Cache".
  4. Check ShopWSS app permissions. If any of these permissions required to use your device's features are disenabled, ShopWSS might not work.
  5. Uninstall and reinstall ShopWSS. If nothing else has worked, completely uninstall ShopWSS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ShopWSS not working


2. Fix ShopWSS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ShopWSS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ShopWSS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ShopWSS may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Because i have another account I want to delete this one

    — by Antonia 2 years ago