Published by Hoffman Applications

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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SunriseUp Wake Up Light Alarm Clock Customer Insights

1. It also does not seem to be able to overcome the lock screen so I would have to leave my phone unlocked all night, which wouldn't be that big of a deal, except that when this app activates it does not come to the foreground so there's no light change.It's a simple and good looking app.

2. But I need to find one I can trust.** Updated 9th November following some amendmends by the developer** The original review is underneath, however since then, the developer has been in touch and made amendments, such as starting the brightness at a lower level so that the initial turning on of the screen is not so intrusive.

3. Maybe i expected too much....certainly dont understand the 5 star ratings in any case.Used this app religiously for months, and it was perfect at gently waking me up with light and sound, however after the Android 10 update it doesn't seem to be working, despite checking that permissions are given.

4. At present, i still find the use a bit clunky, for example the screen comes on 30 minutes before the time you set the alarm.

5. The "sunrise" comes completely on, lighting the screen suddenly (no fading and colour change as expected), and the sounds didn't start (i didn't give them chance).

6. Wanted to love it... I love how low-key this app is, and straightforward, but I think the problem is that it can't draw over other apps so when the app activates it does not come to the foreground of my screen.

7. Unfortunately it doesn't seem to allow more than one alarm and the alarm needs to be reset every day despite the 'repeat' option being selected.

8. Two mornings in a row - no birds chirping, no screen changes (except for right now as in typing and have it open in the background it's going light then dark over and over).

9. I like that I can change the sounds and the amount of time the light comes on my phone before I wake.

10. The app badge shows up in my notification bar, but the screen and alarm never come on.

11. Very sad as no other app I have tried since gently increases the volume of the alarm as well as light.

Steps to Troubleshoot & Fix SunriseUp Wake Up Light Alarm Clock Issues

1. Fix SunriseUp Wake Up Light Alarm Clock Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SunriseUp Wake Up Light Alarm Clock: Restarting the app will resolve most errors.
  2. Update the SunriseUp Wake Up Light Alarm Clock App. Here is how:
    1. On Android goto PlayStore » Search for "SunriseUp Wake Up Light Alarm Clock" » Open SunriseUp Wake Up Light Alarm Clock » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SunriseUp Wake Up Light Alarm Clock » click "UPDATE".
  3. Clear SunriseUp Wake Up Light Alarm Clock app cache: Clearing cached data will force your app to retrieve the latest data directly from SunriseUp Wake Up Light Alarm Clock servers.
    1. On Android, goto Settings » Apps » Select "SunriseUp Wake Up Light Alarm Clock" » click Storage » click "Clear Cache".
  4. Check SunriseUp Wake Up Light Alarm Clock app permissions. If any of these permissions required to use your device's features are disenabled, SunriseUp Wake Up Light Alarm Clock might not work.
  5. Uninstall and reinstall SunriseUp Wake Up Light Alarm Clock. If nothing else has worked, completely uninstall SunriseUp Wake Up Light Alarm Clock then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SunriseUp Wake Up Light Alarm Clock not working


2. Fix SunriseUp Wake Up Light Alarm Clock Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SunriseUp Wake Up Light Alarm Clock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SunriseUp Wake Up Light Alarm Clock not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SunriseUp Wake Up Light Alarm Clock may not be able to connect to the Internet when running in the background.

Reported Issues