Published by Workable Software Limited on Oct 18, 2024

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Why should I report an Issue with Workable?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Workable Software Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Workable

1. In addition to Workable’s HR suite, Jobs by Workable connects millions of candidates with opportunities at Workable-powered companies, while Workable’s Branded Job Boards offer customized job boards for communities and networks to attract talent.

2. Workable Recruiting is the leading Applicant Tracking System, enhancing hiring with AI, powerful sourcing tools, and seamless integration with major job boards.

3. It’s a highly configurable system to securely handle employee data, manage time off, integrate with payroll, and more, all in one place.

4. Workable HR enables employee management from start to finish.

5. Speed up hiring with automation, and stay informed with comprehensive reporting.

6. Workable has helped more than 27,000 companies hire the right employees and manage them effectively.

Workable Customer Insights

1. It gets better every time I get an update, new features are flowing in all the time and Workable....well it's hands down the best ATS in the world.OK, but why can't I copy text from anywhere within the app? Writing down URL's of portfolio links feels very last century.App won't allow download of resumes, displays error message which is truncated, so doesn't inform where to correct permissions; app doesn't ask for file permissions (even on reinstall) so not able to grant them, couldn't find any option in the desktop or mobile website to enable resume downloads.

2. UPDATE: I guess I also imagined the multiple e-mail correspondences I have had in the last few days with your company? Can I send the screen shots publically?Missing functionality and bugs spoil all the fun.

3. I have tried the 3 options to login through, but in every attempt I got error notification.The app looks nice, but why break the API and force users to update? An API should not break.

4. FAQ and help documentation worthless.Very bad experience.....first they let you post a free job after a lengthy registration process.

5. DO NOT USE THIS APP AS ITS A WASTE OF TIME AND MENTAL PEACEMaybe this works for employees, however as an employer, I have never seen anything more pathetic.

6. Indeed sends me babysitters applying for my kitchen manager which is almost a bad, however this site apparently has not one person in the GTA looking for a job as a bartender or kitchen staff.

7. Update: now I can't even login (Google Workspace account).Can't able to login or signup.

8. If you don't purchase subscription they put your job post on hold.

9. Launch page still shows sign up.Great app.

10. Than they call you and ask to purchase subscription.

11. Hoping to see a fix in the near future.Can't sign up directly from the app.

Steps to Troubleshoot & Fix Workable Issues

1. Fix Workable Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Workable: Restarting the app will resolve most errors.
  2. Update the Workable App. Here is how:
    1. On Android goto PlayStore » Search for "Workable" » Open Workable » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Workable » click "UPDATE".
  3. Clear Workable app cache: Clearing cached data will force your app to retrieve the latest data directly from Workable servers.
    1. On Android, goto Settings » Apps » Select "Workable" » click Storage » click "Clear Cache".
  4. Check Workable app permissions. If any of these permissions required to use your device's features are disenabled, Workable might not work.
  5. Uninstall and reinstall Workable. If nothing else has worked, completely uninstall Workable then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Workable not working


2. Fix Workable Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Workable be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Workable not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Workable may not be able to connect to the Internet when running in the background.

Reported Issues