Contact Anime Music Customer Service

Why should I report an Issue with Anime Music - Mix, OST, Otaku?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Music Store Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I hope you can fix this issue soon.This is a great app that I use all the time expecually when i m going on trips because when I pick the song that I want to listen to, it will repeat even without WiFi.

2. Even if they were adds Im not really going to be on the app itself because I'll probably be doing something else while listening to the songs but it keeps randomly stopping or just doesn't play even if my WiFi is really good.

3. Please fix it! Basically when I'm trying to hear a song it doesn't load and shows up as the last song I've heard, so it isn't loading the new song and appears as the last one.

4. If the app doesn't have a song, I am pretty sure there is an option to request songs in the settings in the app.

5. But yeah great app!I love the selection of songs there are! The app is easy to use, just click the search bar to search for songs, and there is even a place you can get anime wall papers for you phone.

6. Can I hear Music? NO! I find the "oops! No data found" very annoying everytime I search up my favorite songs.

7. Do recommend!Everything is fine... Either then when I click on a song it doesn't load! It isn't my connection.

8. Why? Well I'm not sure if it's my phone or the app, but every time I enter music/anime theme, it always says, "oops! No data found." Like what? For example, I want to hear Nezuko's theme.

9. The only other issue I have with this app is the loading time for the songs to load up before playing, I don't know that's just me though.

10. Also some people are having trouble with the app because it sometimes doesn't play the song, but a possible reason for that would be you have too many tabs open.

11. And some songs that werent there, were! Full and all!It's a great app to listen to anime music.

1. Fix Anime Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Anime Music: Restarting the app will resolve most errors.
2. Update the Anime Music App. Here is how:
   1. On Android goto PlayStore » Search for "Anime Music" » Open Anime Music - Mix, OST, Otaku » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Anime Music » click "UPDATE".
3. Clear Anime Music - Mix, OST, Otaku app cache: Clearing cached data will force your app to retrieve the latest data directly from Anime Music servers.
   1. On Android, goto Settings » Apps » Select "Anime Music - Mix, OST, Otaku" » click Storage » click "Clear Cache".
4. Check Anime Music app permissions. If any of these permissions required to use your device's features are disenabled, Anime Music might not work.
5. Uninstall and reinstall Anime Music. If nothing else has worked, completely uninstall Anime Music then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Anime Music not working

2. Fix Anime Music Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Anime Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Anime Music not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Anime Music may not be able to connect to the Internet when running in the background.