1. I'm not able to log in at all after putting in the pass key to unlock I type my name and password and ..........woe hey what's this it says wrong user I'd or password I uninstalled and reinstalled and retried and still get the same thing like hey like I didn't even sign up for an account and yet ya telling me that I've entered the wrong answers woe I dont think so fix please I'll be back within a week and see if no change in this at all I'll then uninstall and find another thanks wowYou enter a PIN to access the app, select the customer you want, then it asks you for your PIN again.