Contact Walmart Wellness Customer Service

Why should I report an Issue with Walmart Wellness?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Walmart to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Speaking as an ADHD adult, the reminders and easy refill setup, as well as all the tracking and info storage keeps me on top of things, which feels like a huge weight taken off of me- knowing that I don't have to rely on my memory to get my meds, and all pertinent info is right there.

2. (Thank you Anne!!) App now works! (I run AdAway on my phone and when I disable it, the No Network Connection stops.) Using the app, I got a refill on a prescrition that had expired, so it definitely works now! 4 star rating now, since the app can be confusing for those who simply want to refill a prescription, and nothing else.

3. Just show your doctor the app at your check-up!Update: Final Edit 2.0: Months after the surprise transfer of our data from CareZone to Walmart Wellness, they finally had an update for older phones that allowed me to sign in and use the app.

4. It will not process the refill unless you enter a credit card! They need to remove the credit card requirement, it is not helping anyone! Update 1/27/22: Tried app again, now it wants a PIN then says No Network Connection.

5. The one issue that still bothers me and is likely on my side, is that I had a streak of over 400 days going that I was taking my meds and one day after midnight I tapped the button to say I took my meds for the previous day and it said I had broken my streak.

6. Incredibly helpful when it comes to organizing and helping, not just your pharmaceutical needs, but also with your overall health! Its great for keeping track of how medicines effect your body and mind.

7. I have been using the app for a number of years to track biometrics (pulse, weight, BP, nausea, pain, hemoglobin A1c, et cetera) as well as tracking my medications - which it did quite nicely - until now.

8. Its not a huge deal but as someone who in years past had struggled with taking my meds on a regular basis, I looked forward to keeping my streak up.

9. Additionally, I miss being able to turn some of the tracking options off - in my case I am now getting requests to enter my blood glucose (which I had turned off, as I run a CGM with its own software).

10. EDITED TO ADD 11/9/21: After a quick response from the dev team, an uninstall and fresh re-install, all of my issues seem to have been addressed! Great job, folks!I'm honestly shocked how fantastic this app is.

11. Normally you can go back and edit your calendar to say you did take your meds on any days it said you missed and then it fixes your streak.

1. Fix Walmart Wellness Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Walmart Wellness: Restarting the app will resolve most errors.
2. Update the Walmart Wellness App. Here is how:
   1. On Android goto PlayStore » Search for "Walmart Wellness" » Open Walmart Wellness » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Walmart Wellness » click "UPDATE".
3. Clear Walmart Wellness app cache: Clearing cached data will force your app to retrieve the latest data directly from Walmart Wellness servers.
   1. On Android, goto Settings » Apps » Select "Walmart Wellness" » click Storage » click "Clear Cache".
4. Check Walmart Wellness app permissions. If any of these permissions required to use your device's features are disenabled, Walmart Wellness might not work.
5. Uninstall and reinstall Walmart Wellness. If nothing else has worked, completely uninstall Walmart Wellness then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Walmart Wellness not working

2. Fix Walmart Wellness Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Walmart Wellness be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Walmart Wellness not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Walmart Wellness may not be able to connect to the Internet when running in the background.