Contact Spending Account (CHSA) Customer Service

Why should I report an Issue with Spending Account (CHSA)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of WageWorks to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app is for you if you are enrolled in a MySpendingAccount Health Care FSA, Dependent Care FSA, Health Saving Account, Limited FSA, Commuter Spending Account and/or Fitness Reimbursement Account through Spending Accounts by WageWorksTM.

2. Take Care users, please download our MyFlex mobile app by searching for "MyFlex".

3. All others not using MySpendingAccount, please download the EZ Receipts app.

4. This app lets you submit claims any time, anywhere.

1. i would literally choose any other option.What is the point? Wageworks, you require "validation" for all these swipes (ones to DLO Labs for example...you question the charges medical authenticity? really?) then have no way to upload invoices on this app to provide validation! It would be so easy to upload a screenshot of my invoice with my phone.

2. I will never, NEVER recommend wage works to anyone ever, and if there is a way to switch my HSA to a different company, I will absolutely be pursuing that.1. Horrible interface (not user-friendly); unable to submit verification/validation receipts by clicking on the claim.

3. It's extremely inconvenient! I used to be able to easily go to site on my phone and view my balance, claims history and most importantly send in claims with ease.

4. For the last three weeks I've been unable to login to my account - I get an error saying that the app can't communicate with the servers.

5. But I'm still able to submit claims and see the the balance and the last five or so transactions.

6. password reset just sends you back to the website, which means you'll do one and then get punted back to this app which will continue to claim your login is wrong.

7. It is lacking in features, like being able to see how much goes into your account and that pie chart that you can usually see on the web site.

8. Yes, submitting a claim for parking and healthcare is easy but you cannot see your full account.

9. In addition, and honestly, the most egregious offense of this app - the app has failed to show me a correct balance for my HSA account even once.

10. I used to be able to go to the website on my phone to submit reimbursements.

11. I have been in multiple situations with providers and pharmacies trying to pay for something well below my displayed balance in the app and had my card declined.

1. Fix Spending Account (CHSA) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Spending Account (CHSA): Restarting the app will resolve most errors.
2. Update the Spending Account (CHSA) App. Here is how:
   1. On Android goto PlayStore » Search for "Spending Account (CHSA)" » Open Spending Account (CHSA) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Spending Account (CHSA) » click "UPDATE".
3. Clear Spending Account (CHSA) app cache: Clearing cached data will force your app to retrieve the latest data directly from Spending Account (CHSA) servers.
   1. On Android, goto Settings » Apps » Select "Spending Account (CHSA)" » click Storage » click "Clear Cache".
4. Check Spending Account (CHSA) app permissions. If any of these permissions required to use your device's features are disenabled, Spending Account (CHSA) might not work.
5. Uninstall and reinstall Spending Account (CHSA). If nothing else has worked, completely uninstall Spending Account (CHSA) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Spending Account (CHSA) not working

2. Fix Spending Account (CHSA) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Spending Account (CHSA) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Spending Account (CHSA) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Spending Account (CHSA) may not be able to connect to the Internet when running in the background.