Contact Flight Planner Customer Service

Why should I report an Issue with Flight Planner - Flight Planni?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jozzae to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Under no circumstances should any of the plans or data listed on this site be used for real-world aviation or as a substitute for proper flight planning.

2. Enter departure and destination ICAO codes to compute a new flight plan in Flight Planner.

3. Generation can take up to 2 minutes, so please be patient in Flight Planner.

4. As such, we cannot be held responsible for the consequences of their use outside of flight simulation.

5. We have no verification of the existence of routes or waypoints and even plans based upon real routes may be out of date.

6. This route generator attempts to find an optimal route through global airways and intersections.

7. When crossing the Atlantic or the Pacific, the current oceanic tracks can optionally also be considered.

8. If you have anything you want us to include in the future for Flight Planner app, let us know by mailing us.

1. Give two stars though because the app does (technically) work if you know and punch in the ICAO listing for airports, and at least gives some basic information about the route.

2. However, flight duration is locked behind a "play ads" button that does not show flight duration even when pressed and the ad plays complete.Had initial difficulty getting it running.

3. List ICAO doesn't work, select Australia, nothing to select under city / region.

4. i could plan the flights manually on a chart quicker.I had put in multiple airports, app does not show any routes.

5. The app does however show advertisements with no problem, it is a complete waste of my time and of yours.absolutely fatastic.

6. I believe this could be fixed or if it requires purchase then it should be clearly stated.Does not work most of the time.

7. Ability to insert the selected airport from the ICAO list.

8. However, it fails hugely in such a simple area....It doesn't rotate to landscape which is a deal breaker if it is on your flight sim tablet which is set at landscape.

9. So I was eventually able to get a list ICAO for my region.

10. Ability to search for airports by airport name or IATA code.

11. It would be super cool to have the Instrument Approach charts of the selected airports.

1. Fix Flight Planner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Flight Planner: Restarting the app will resolve most errors.
2. Update the Flight Planner App. Here is how:
   1. On Android goto PlayStore » Search for "Flight Planner" » Open Flight Planner - Flight Planni » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Flight Planner » click "UPDATE".
3. Clear Flight Planner - Flight Planni app cache: Clearing cached data will force your app to retrieve the latest data directly from Flight Planner servers.
   1. On Android, goto Settings » Apps » Select "Flight Planner - Flight Planni" » click Storage » click "Clear Cache".
4. Check Flight Planner app permissions. If any of these permissions required to use your device's features are disenabled, Flight Planner might not work.
5. Uninstall and reinstall Flight Planner. If nothing else has worked, completely uninstall Flight Planner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Flight Planner not working

2. Fix Flight Planner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Flight Planner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Flight Planner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Flight Planner may not be able to connect to the Internet when running in the background.