Published by Matthew J Lawrence

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Kids Learning Tube Customer Insights

1. My young children (both under 6) have learned so many cool things from these videos, the planets, space, and the human body being their favorites! The videos are quick, but there is a lot of information presented that is easy to understand! My kids are constantly talking to anyone who listen about the planets and the human organs now, these videos gave them a desire to learn even more!Kids Learning Tube is just the best! My twins have learnt so much through these catchy songs and delightful characters.

2. Lol I do wish there was an option for yearly payment and not just the monthly...My 2 year old loves watching kids learning tube, he knows all the Planets and dwarf planets, the organs in the body, shapes including 3d shapes and loads loads more, anything to do with learning he loves and this is on my TV everyday so I downloaded the app and subscribed as well, best thing I done cause its astonishing the stuff he knows at such a young age.

3. The flash cards are a great addition and we can't wait for more.Absolutely love kids learning tube! My two year old can count to 10! Knows his primary colors! Can name off so many veggies! He loves the anatomy songs the brain, teeth, and large intestines are a few of his favorites.

4. (Optional: You can keep one and lock the rest.) You decide!So happy that Kids Learning Tube has its own app! My son with disabilities has looked forward to new videos every week since he found Kids Learning Tube years ago.

5. If there is no ability to download, it doesn't offer a much better solution than what YouTube already does.My daughter loves your videos on youtube and I was very excited to learn you had an app.

6. No matter what payment method I tried everything was declined, and yes I have moneyI love the game but I can`t unlock all songs, videos and flash cards.

7. We LOVE Kids Learning Tube! I cannot reccomend this app enough! The songs are very educational and fun.

8. (Anatomy - Human Body Systems Song, Astronomy - 8 Planets New, Chemistry - Periodic Table Introduction, Early Education - Vegetables ABC Song, Earth Sciences - Earth Day, Geography - Countries of the World With Flags) or a better setting should be locking all the subjects.

9. My daughter was very upset that she was unable to watch any of her favorite videos so I reluctantly decided to purchase a subscription but I was unable to.

10. I rate the app and subscribe to your youtube channel KLT Geography.My son is a huge fan of these videos, and it's very nice to have them all in one place.

11. I can hand him my phone to watch his videos and not have to worry about him seeing ads or browsing other videos accidentally.

Steps to Troubleshoot & Fix Kids Learning Tube Issues

1. Fix Kids Learning Tube Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kids Learning Tube: Restarting the app will resolve most errors.
  2. Update the Kids Learning Tube App. Here is how:
    1. On Android goto PlayStore » Search for "Kids Learning Tube" » Open Kids Learning Tube » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kids Learning Tube » click "UPDATE".
  3. Clear Kids Learning Tube app cache: Clearing cached data will force your app to retrieve the latest data directly from Kids Learning Tube servers.
    1. On Android, goto Settings » Apps » Select "Kids Learning Tube" » click Storage » click "Clear Cache".
  4. Check Kids Learning Tube app permissions. If any of these permissions required to use your device's features are disenabled, Kids Learning Tube might not work.
  5. Uninstall and reinstall Kids Learning Tube. If nothing else has worked, completely uninstall Kids Learning Tube then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kids Learning Tube not working


2. Fix Kids Learning Tube Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kids Learning Tube be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kids Learning Tube not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kids Learning Tube may not be able to connect to the Internet when running in the background.

Reported Issues