Published by Fast Technology Limited on Nov 4, 2024

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Why should I report an Issue with FastestVPN - Best Privacy Tool?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fast Technology Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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FastestVPN Customer Insights

1. Hopefully this gets fixed soon!The app isn't to bad, I got the $20 life Time subscription for 10 devices, so with that being said when I'm home I don't have many issues pretty fast for the most part, if it's acting up then all I do is change the SERVER and that usually fixes the problem.

2. But Android app & staff = 4.5/5The VPN servers continually give me "failure to connect" messages whenever I use my phone's data and will regularly disconnect when on WiFi.

3. I have several lifetime membership VPN providers for redundancy reasons, and this one had me skeptical for a while but they fixed most of their leaks and its gotten a lot better cross platform/device support.

4. TLDR: It rarely works when it wants to, look somewhere else if you a VPN to work all the time.Edit: I reached out to their support (before I wrote this review).

5. UPDATE: The solution provided did the trick! Thank you for the response.I have a lifetime subscription that I bought specifically because of the low price offered, and I did not know what to expect.

6. - Most of the time the Android app gets stuck on waiting for server reply.

7. Way to often it quietly disconnects or its trying to connect, which defeats the purpose of using a VPN.Pretty damn good.

8. And in most cases it does not :(..Update: I appreciate the updates they have been pushing but some issues still remain.

9. Does no matter which server I connect to, my location stays same.

10. Streaming and download speeds are very good, and I've had no problems connecting to any server.

11. I bought the pcworld lifetime membership deal for $19.99 and it hasn't failed me yet.

Steps to Troubleshoot & Fix FastestVPN Issues

1. Fix FastestVPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FastestVPN: Restarting the app will resolve most errors.
  2. Update the FastestVPN App. Here is how:
    1. On Android goto PlayStore » Search for "FastestVPN" » Open FastestVPN - Best Privacy Tool » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FastestVPN » click "UPDATE".
  3. Clear FastestVPN - Best Privacy Tool app cache: Clearing cached data will force your app to retrieve the latest data directly from FastestVPN servers.
    1. On Android, goto Settings » Apps » Select "FastestVPN - Best Privacy Tool" » click Storage » click "Clear Cache".
  4. Check FastestVPN app permissions. If any of these permissions required to use your device's features are disenabled, FastestVPN might not work.
  5. Uninstall and reinstall FastestVPN. If nothing else has worked, completely uninstall FastestVPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FastestVPN not working


2. Fix FastestVPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FastestVPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FastestVPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FastestVPN may not be able to connect to the Internet when running in the background.

Reported Issues