Published by L.E.O - EDUs on May 6, 2024

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Why should I report an Issue with VOA Learning English - ESL?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of L.E.O - EDUs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About VOA Learning English - ESL

1. Practice your English with vocabulary, improve listening and speaking and also is reading skills with VOA (Voice of America) Learning English now.

2. This Is America looks at major issues in American life and society, and explores popular places across the United States.

3. VOA Learning English Listening skills is app for everyone to learn american english.

4. American Mosaic is our weekly program about music, pop culture and life in the United States.

5. Learning English programs use a limited vocabulary and short sentences.

6. As It Is takes a daily look at issues in the news in the United States and around the world.

7. Learn English as you read and listen to stories about technology.

8. They are read at a slower pace than VOA's other English broadcasts.

9. In the News explains the main news stories of the day to help make sense of our world.

10. Our broadcasts were formerly known as Special English.

11. The Making of a Nation explains the history of the United States.

VOA Learning English Customer Insights

1. please, help to fix the bugIt would be nice to have an optional mode which allows to play/replay randomly after a field is selected.This app is really useful for whose people who want to speak and read english..... it's also help for listen english well.... that why like this app a lot.it's great app to learn English.. I think you need to improve the look of app and its background.it's a very good app but I don't know why but I can't use it now, it keep loading for an hour without opening.

2. it was better to have audio on the app, and we dont need to download them before starting any section.. i thought i can listen and study one section a night before sleeping, but it takes time to download the newsgood app but some features still unclickable.

3. Improve it, please.Simply the best English learning app out there for free! There are a ton of resource and topics to reference from and learn.I can't scroll the list of podcasts or the list of the fords before listening.

4. some words or lines are impossible to read due to out of space.

Steps to Troubleshoot & Fix VOA Learning English Issues

1. Fix VOA Learning English Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VOA Learning English: Restarting the app will resolve most errors.
  2. Update the VOA Learning English App. Here is how:
    1. On Android goto PlayStore » Search for "VOA Learning English" » Open VOA Learning English - ESL » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VOA Learning English » click "UPDATE".
  3. Clear VOA Learning English - ESL app cache: Clearing cached data will force your app to retrieve the latest data directly from VOA Learning English servers.
    1. On Android, goto Settings » Apps » Select "VOA Learning English - ESL" » click Storage » click "Clear Cache".
  4. Check VOA Learning English app permissions. If any of these permissions required to use your device's features are disenabled, VOA Learning English might not work.
  5. Uninstall and reinstall VOA Learning English. If nothing else has worked, completely uninstall VOA Learning English then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VOA Learning English not working


2. Fix VOA Learning English Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VOA Learning English be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VOA Learning English not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VOA Learning English may not be able to connect to the Internet when running in the background.

Reported Issues