Published by MobileEnglish on Jul 4, 2024

Report an issue with English Basic.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with English Basic - ESL Course?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MobileEnglish to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact English Basic - ESL Course image 1 contact English Basic - ESL Course image 2

English Basic Customer Insights

1. 😍 Plz provides download option for vocabulary also.One of The best apps anyone can use to brushing up their Englishverry best reall i get moral tea learn english after fail more and more.. thank you who made this app🙏🙏I was learning from this app to improve my english skill.Thanks for creating this app.It's very useful to improve listening and enrich your vocabulary understanding.

2. I wish I could have more lessons and topics.very good news about English and the video is interesting 👍This is what I have been looking for! all along ...Very help full.Amazing updates.

3. I'm using this app because I am not good at English speaking This app is so good for beginners and this make me feel confident at English speaking.Very useful to learn.

4. Good job!Brilliant app!!! It should be made available in every language I wish there could be a version in English as well as American.

5. I enjoy the phrases and idioms section.

6. Love it.

7. Simplified.

Steps to Troubleshoot & Fix English Basic Issues

1. Fix English Basic Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart English Basic: Restarting the app will resolve most errors.
  2. Update the English Basic App. Here is how:
    1. On Android goto PlayStore » Search for "English Basic" » Open English Basic - ESL Course » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for English Basic » click "UPDATE".
  3. Clear English Basic - ESL Course app cache: Clearing cached data will force your app to retrieve the latest data directly from English Basic servers.
    1. On Android, goto Settings » Apps » Select "English Basic - ESL Course" » click Storage » click "Clear Cache".
  4. Check English Basic app permissions. If any of these permissions required to use your device's features are disenabled, English Basic might not work.
  5. Uninstall and reinstall English Basic. If nothing else has worked, completely uninstall English Basic then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing English Basic not working


2. Fix English Basic Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make English Basic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to English Basic not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, English Basic may not be able to connect to the Internet when running in the background.

Reported Issues