Published by ErgSap Vision

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Why should I report an Issue with ErgoSky - Astronomy Pictures G?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ErgSap Vision to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ErgoSky - Astronomy Pictures G

1. Discover planets of the solar system, stars of the Milky Way, galaxies, galaxy clusters, nebulae, Hubble space images, curated selections from several missions and observations.

2. Discover gorgeous astronomy pictures, space images in amazing galleries from the deep space, galaxies, nebulae, stars, planets.

3. See great astronomy images from Mars exploration robots, rovers and missions like Voyager.

4. Pictures are mainly coming from public repositories of ESO, JPL or the Hubble Heritage archives.

5. See different faces of Jupiter moons, or Saturn rings.

6. There is no No affiliation with these institutions.

ErgoSky Customer Insights

1. Data such as distance from earth (in light years), star types, equipment used, etcs can be found by tapping the plus icon & 'load more data'.Stunningly beautiful, awe-inspiring pictures.It is very good.

2. It is eye candy.E SKY is the best.Beautiful app.Really amazingStill learningCoolLove itexpiriancethanksfullSeemed good at first but then became quite buggy.

3. This is a beautiful app with stunning pictures.

Steps to Troubleshoot & Fix ErgoSky Issues

1. Fix ErgoSky Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ErgoSky: Restarting the app will resolve most errors.
  2. Update the ErgoSky App. Here is how:
    1. On Android goto PlayStore » Search for "ErgoSky" » Open ErgoSky - Astronomy Pictures G » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ErgoSky » click "UPDATE".
  3. Clear ErgoSky - Astronomy Pictures G app cache: Clearing cached data will force your app to retrieve the latest data directly from ErgoSky servers.
    1. On Android, goto Settings » Apps » Select "ErgoSky - Astronomy Pictures G" » click Storage » click "Clear Cache".
  4. Check ErgoSky app permissions. If any of these permissions required to use your device's features are disenabled, ErgoSky might not work.
  5. Uninstall and reinstall ErgoSky. If nothing else has worked, completely uninstall ErgoSky then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ErgoSky not working


2. Fix ErgoSky Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ErgoSky be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ErgoSky not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ErgoSky may not be able to connect to the Internet when running in the background.

Reported Issues

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