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Why should I report an Issue with Vision?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Internet Media Stream LTD to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Vision Customer Insights
1. cant do anythingУстановил приложение, запустил, открылось окно согласия и нужно нажать кнопку ПРИНИМАЮ, но кнопка не нажимается, приложение тупо висит, никуда дальше не переходит, нажимал долго и нужно, но так ничего не произошло, потому в топку такое приложение, приставка Beeling GT-KingХорошее приложение, но вылетает каждые 5 минут.
2. Не помогает ни очистка кеша ни удаление данных ничего.Программа работает хорошо на NVIDIA SHIELD Android TV.
3. Не работает, на телевизоре Sony Bravia Android tvУстановил на телефон по промокоду.
4. Can you please help? SposiboOn android phone works great.it will be nice to see Vision on samsung tv in futureits russians.
5. Пишет что я уже обладаю данным приложением и вылитает..увыВ один прекрасный момент перестал запускаться.
6. It was worth every cent.Hi, I purchased the app and installed it on my phone ,but when try top install on my Android box is asking to pay again.
7. Такая возможность присутствует даже на бесплатной программе OttPlayer.
8. Нет возможности поставить архивное воспроизведение на паузу.
9. [UPDATE] Все работает, лучший плеер.Как настроить автозапуск для приложения.
10. Потом попытался установить на тв.. андройд Сони.
11. Просит купить заново приложение.. ок, пытаюсь оплатить.
Steps to Troubleshoot & Fix Vision Issues
1. Fix Vision Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Vision: Restarting the app will resolve most errors.
- Update the Vision App. Here is how:
- On Android goto PlayStore » Search for "Vision" » Open Vision » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Vision » click "UPDATE".
- Clear Vision app cache: Clearing cached data will force your app to retrieve the latest data directly from Vision servers.
- On Android, goto Settings » Apps » Select "Vision" » click Storage » click "Clear Cache".
- Check Vision app permissions. If any of these permissions required to use your device's features are disenabled, Vision might not work.
- Uninstall and reinstall Vision. If nothing else has worked, completely uninstall Vision then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Vision not working
2. Fix Vision Server issues & Internet Connection
- Check network connection: An unstable Internet will make Vision be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Vision not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Vision may not be able to connect to the Internet when running in the background.
