Contact Video Star Customer Service

Why should I report an Issue with Video Star?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Aguta Lipe to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It is just a waist of storage and data also there is way to many addsI don't really know about this app but my best friends have it and they're really good at it I think it's because I have it on an iPad I can't download it on my iPad it's my school iPad and they kind of I don't know my Apple ID so yeah but there's some pretty bad reportsThis app makes edits even funner,I used to use funimate but I hated using the same transitions since I couldn't get pro,and the funimate watermark,but video star also makes it easier to edit your fp edits with the need of qr codes!The first time I used this app was today, when I opened it.

2. I put my photos in and every single time, the app crashed.It didn't work, I just opened it and it said " Video Star had stopped " waste of time and storageIt's doesn't even work😑 it just keep stopping me and it say that video star keeps stop.

3. Worst one ever.I don't really like this app because when I opened it , it just said "video star keeps closing" I DO NOT recommend.

4. I dont recommend this app.wrost app ever i downloaded this on my cumputer and now it has a virus wont turn on and if i does turn on it looks like i just hit it with a bat or it broke 1/10 worst app ever used and my cumputer is a makebook pro and it was 1,200$Terrible.

5. The name I had given the song was like 20 lines long and when I pressed save it said again "we can't keep a file that short try put in a longer one" again I hate this app do not install.

6. i gave it one star I didn't even get to work on what I was working on for a second, because it would exit me out.

7. That's not even mentioning the fact it said video star pro when I downloaded itWorst app ever.

8. I tried to put in a name to call my song and it said "we can't keep a file that short try put in a longer one" I did put a longer name in.

9. if I were to click slow down I would wait a few minutes, than it just would exit me out.

10. It just didn't work at all.

11. Then when I pressed "crop" it kept kicking me out.

1. Fix Video Star Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Star: Restarting the app will resolve most errors.
2. Update the Video Star App. Here is how:
   1. On Android goto PlayStore » Search for "Video Star" » Open Video Star » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Star » click "UPDATE".
3. Clear Video Star app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Star servers.
   1. On Android, goto Settings » Apps » Select "Video Star" » click Storage » click "Clear Cache".
4. Check Video Star app permissions. If any of these permissions required to use your device's features are disenabled, Video Star might not work.
5. Uninstall and reinstall Video Star. If nothing else has worked, completely uninstall Video Star then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Star not working

2. Fix Video Star Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Star be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Star not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Star may not be able to connect to the Internet when running in the background.