Published by carlosdevapps

Report an issue with Marketing Video Maker.
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Why should I report an Issue with Marketing Video Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of carlosdevapps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Marketing Video Maker Customer Insights

1. It's a great app for video marketing and I could create video marketing, promo or sales, with photos and music, which are totally free.Superb App.

2. Making video is super easy and the interface is cool.This is an excellent marketing video and poster maker app.

3. Do you want to promote your products on social media? Creating a marketing video with photos of your products.

4. I am using Samsung Note 3, android version 4.4.4Fantastic experience with marketing video maker.

5. My business is easily accessible to many people with one video.I love using the app for my marketing.

6. I then decide to post the video on tiktok so I choose a song but the app still plays the original song together with the song I chose...2 songs really.

7. Or have a selected song override that tune that comes with the appI like to use this app for making marketing posters.

8. Very professional!Great app to make marketing videos of your products and services.

9. I made a video that looks very professional looking ads for your business.

10. The only thing that is in message is link to this app.It is unable to create video.

11. Feedback is that, cannot play this video.

Steps to Troubleshoot & Fix Marketing Video Maker Issues

1. Fix Marketing Video Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Marketing Video Maker: Restarting the app will resolve most errors.
  2. Update the Marketing Video Maker App. Here is how:
    1. On Android goto PlayStore » Search for "Marketing Video Maker" » Open Marketing Video Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Marketing Video Maker » click "UPDATE".
  3. Clear Marketing Video Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Marketing Video Maker servers.
    1. On Android, goto Settings » Apps » Select "Marketing Video Maker" » click Storage » click "Clear Cache".
  4. Check Marketing Video Maker app permissions. If any of these permissions required to use your device's features are disenabled, Marketing Video Maker might not work.
  5. Uninstall and reinstall Marketing Video Maker. If nothing else has worked, completely uninstall Marketing Video Maker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Marketing Video Maker not working


2. Fix Marketing Video Maker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Marketing Video Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Marketing Video Maker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Marketing Video Maker may not be able to connect to the Internet when running in the background.

Reported Issues